Senior Customer Service Executive

Job ResponsibilitiesPrepare sales orders, delivery orders, invoices and other necessary documentsAttend to customers queries with prompt and professional serviceEnsure timely execution of customers' ordersCommunicate with customers via various channels.Liaise with internal departments and/or third parties to process order requests from customers.Maintain...

Join Us as a Customer Service Executive Are you passionate about people and creating great experiences? Do you want to build a career in one of Singapore's most established financial institutions? If yes — we want you on our teamAs a Customer Service Executive, you will be the face of our company, ensuring every customer interaction is warm, helpful, and...

About Gain CityAt Gain City, we deliver expertise and quality solutions in air-conditioning, home appliances and consumer electronics. Established in 1981, Gain City is a trusted household name in Singapore. We take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores...

Job ScopeMaintain efficient operations at the control centre, upholding the highest standards of customer service.Oversee and coordinate daily tasks to ensure a seamless control centre operation.Collaborate with team members to evaluate lapse, rectify, and recommend changes.Efficiently manage and control inventory to meet customer demands.Responsibly handle...

The Job:Respond to customer enquiries on product availability and pricing enquiriesProcess all orders received and coordinating of shipments both local and overseasPerform shipment coordination with Freight forwarding agents for Inbound and Outbound LogisticVerify products and pricing accuracy, endorse and acknowledge receipt of ordersData entry of all...

Senior /Executive, Culinary ServicesAbout the role·       The Culinary Executive is responsible for planning, managing and executing all aspects of food preparation and service in the nursing home. This role ensures that meals are nutritious, safe and appealing to residents while maintaining compliance with hygiene and dietary standards. The Culinary...

Key ResponsibilitiesCustomer Interaction & Enquiry Management: Manage inbound/outbound calls, emails, live chat, and digital channels. Ensure all interactions are logged in relevant CRM systems.Complaints Handling & Resolution: Oversee complaint resolution processes and escalate issues when necessary. Track Voice of Customer (VOC) feedback.Training and...

SCOPE:This position is responsible for overseeing daily office operations and providing administrative and customer service support to APAC Customer Service team. The role requires coordination across departments, ensuring operational efficiency, regulatory compliance and high-quality customer interactions.REPORTING RELATIONSHIP:This role reports to the...

Company DescriptionCogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO...

Job Summary:The Senior/Customer Service Manager is responsible for developing and executing customer service strategies to enhance client satisfaction and drive service sales growth. This role involves leading a team, managing customer relationships, identifying business opportunities, and coordinating with technical teams to deliver effective solutions that...