Contact Centre Agent

COMPANY INTRODUCTIONSince our incorporation in 2003, Terra Systems has become the performance and value leader in IT systems integration as well as contact centre services, offering customized, efficient, and cost-effective solutions to corporates and government agencies. Visit us today at terra.systemsJOB DESCRIPTION – CONTACT CENTRE AGENTThe CONTACT...

TERRA SYSTEMS PTE. LTD. is hiring a Full time Service Centre Agent role in Hougang, Singapore. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, Afternoon2-3 years of relevant work experience...

Call Centre AgentReporting to the Call Centre Manager, the incumbent will be responsible to:-Answer all incoming calls quickly and efficiently and connect to the respective guest or department.Log-in guests' request, channel them to the relevant department for action and follow-up on status of job completion.Oversee wake up calls process.Report on any...

Reaching Out To You: HL Assurance Pte. Ltd. ("HLAS") is a licensed general insurance company in Singapore, a subsidiary of Hong Leong Financial Group Berhad ("HLFG") and a member of the Hong Leong Group.Quality & Training Specialist, Contact CentreJob Responsibilities:Reporting to the Head of Contact Centre, you shall be responsible to:Manage and assess the...

What is your mission?You'll help us deliver excellent service to our partner brands by performing these tasks:Develop and implement training policies, procedures, and programs.Design and develop relevant training modules based on individual/departmental/company needs.Development, delivery and assessment of in-house programs.Responsible for evaluating the...

We are looking for a dynamic and customer-oriented Contact Centre Executive to join our team. As a Resume Enhancer, you will be responsible for providing exceptional customer service and support through various communication channels. Your role will involve handling inquiries, resolving issues, and ensuring customer satisfaction. In addition, you will have...

About the role We are seeking a talented and dedicated Call Centre Agent to join our team on a 1-year contract basis. As a Call Centre Agent, you will be responsible for handling inbound enquiries and providing excellent customer service to our clients. This is a fantastic opportunity to work in a fast-paced environment and contribute to the success of our...

Job Description:Answer incoming calls and emails in a polite and timely manner that is in-line with FPH service standards.Understand the requirements of the caller and provide accurate information about FPH and going the extra mile in assisting all enquires.Re-direct or transfer calls to the appropriate departments.Respond to caller's needs and deal with...

Location: AljuniedRotating Shifts : Mondays to Thursdays from 9.00 AM to 7.00 PM and 10.00 AM to 8.00 PM.On Fridays : 9:00 AM – 6.00PM (fixed shift) Salary: Up to $2500 (depends on experience)Responsibilities:Handle inbound and outbound collection calls in a call centre environmentCommunicate and explain breakdown of amount payable to customers in...

*Award-Winning Customer Service*Promising Career Progression*Training provided and continuous support from superior*Great banking career opportunity*5 days work week - 4 weekdays 1 weekend*Must be open to night shifts and must be flexible* *Attractive Allowances*-first 3 months training(office hours) before going into night shiftWe are partnering with one of...