Current jobs related to Call Centre Agent - Central Region - PINNACLE CREDIT SERVICES PTE LTD

  • Outbound Call Agent Call Centre

    5 days ago

    Central Region, Singapore The Supreme HR Advisory Pte Ltd Full time $32,000 - $40,000 per year

    Outbound Call Agent (Call Centre)Salary: $ $ CommissionWorking Hours: Monday - Friday (9am - 6pm)Location: RedhillResponsibilities:Handling inbound calls on payment related to hospital billsMaking outbound calls to follow up on payment related to hospital billsReceivables managementGeneral customer service dutiesHandle patient enquiries, provide billing...

  • Call Centre Agent

    7 days ago

    Central Region, Singapore Singapore General Hospital Full time $4,000 - $6,000 per year

    The JobYou will support Call Centre Department in the answering and managing of calls, faxes and emails received from various stakeholders pertaining to appointment bookings with the highest quality and operational standards.You duties shall include, but not be limited to the following:Answering incoming and outgoing calls in a timely manner and in...

  • Call Centre Customer Service Agent

    1 week ago

    Central Singapore SIBLINGS ASIA PTE. LTD. Full time

    **Location** - Singapore, Central Singapore**Job Type** - Contract**Salary** - $2,200 - $3,500 Per Month**Date Posted** - 6 hours agoAdditional Details **Job ID** - 141636**Job Views** - 1Roles & Responsibilities My client is looking out for**:Call Centre Customer Service Agents Manage customer disputes and issues in a positive manner Interacts...

  • Supervisor, Call Centre Operations

    1 week ago

    Central Singapore Oracare Group Pte. Ltd. Full time

    Supervise daily running of Call Centre operations and ensuring a consistent delivery of Professional and High-Quality Service experience in line with Company’s service standards. - Attending to inbound and outbound calls such as recall, enquiry and diverted calls - Continuously review and identify improvements to Call Centre operations - Handling...

  • Supervisor, Call Centre Operations

    2 weeks ago

    Central Singapore Oracare Group Pte. Ltd. Full time

    Supervise daily running of Call Centre operations and ensuring a consistent delivery of Professional and High-Quality Service experience in line with Company’s service standards. - Attending to inbound and outbound calls such as recall, enquiry and diverted calls - Continuously review and identify improvements to Call Centre operations - Handling...

  • Call Centre Team Leader

    5 days ago

    Central Region, Singapore Talentvis Singapore Pte Ltd Full time $40,000 - $60,000 per year

    Join a leading 3PL international company as a Call Centre Team Lead and path the way for a dynamic customer support teamPerks:+ AWS & variable bonus.+ Flexible shift work hours.+ 5 day work week.+ RESUME BOOSTER, leadership position for career advancement.Key Responsibilities:+ Supervise customer service reps in delivering friendly and reliable service to...

  • Contract Customer Service Agent

    7 days ago

    Central Singapore PERSOLKELLY Full time

    A customer service call center is a department where a team of agents handle inbound and outbound phone calls from customers. It is a cloud-based software solution that enables effective management of incoming and outgoing communication, including routing and reporting. **Responsibilities**: - Explaining products and services to customers and prospective...

  • Call Centre Supervisor

    1 week ago

    Central Business District, Singapore SEARCH INDEX PTE LTD Full time

    Call Centre Exp - Supervisory / Team Lead Exp - Call Centre KPI Reporting Exp - Office Hour / 5 Days / Able to work on Weekends **Responsibilities**: - Supervise and manage a team of officers - Provide mentorship and counselling to officers - Manage the tabulation of staffs’ shift allowance and OT claims - Handle escalation, investigate and follow up on...

  • Call Centre Officer

    1 week ago

    Central Business District, Singapore SEARCH INDEX PTE LTD Full time

    **Call Centre / Customer Service / Hospitality Exp**: - **5 Days Work Week (including weekend)** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service / hospitality experience - Good communication and interpersonal skill - Able to...

  • Call Centre Officer

    2 weeks ago

    Central Business District, Singapore SEARCH INDEX PTE LTD Full time

    Call Centre Exp - Office Hour / 5 Days Work Week including Weekend **Responsibilities**: - Handle inbound and outbound call - Proper recording of conversation with customers in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful approach in interactions with all...

Call Centre Agent

2 weeks ago

Central Region, Singapore PINNACLE CREDIT SERVICES PTE LTD Full time $2,500 per year

Location: Aljunied

Rotating Shifts : Mondays to Thursdays from 9.00 AM to 7.00 PM and 10.00 AM to 8.00 PM.

  • On Fridays : 9:00 AM – 6.00PM (fixed shift)

    Salary: Up to $2500 (depends on experience)

Responsibilities:

  • Handle inbound and outbound collection calls in a call centre environment
  • Communicate and explain breakdown of amount payable to customers in detail
  • Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios
  • To adopt collection best practices and apply relevant collections strategies to enhance effectiveness
  • Arrange and negotiate payment with customers
  • Perform administrative duties, enquiries and accounts monitoring
  • Update and maintain the Credit Collection Systems
  • Any other ad-hoc duties assigned

Requirements:

Minimum 'N' Level

Able to speak proficiently in English

Possess at least 1 year of working experience in customer service

Highly independent and organized team player

Excellent communication and interpersonal skills