Call Centre Agent in Bank

**Call centre agents** These individuals are in charge of call processing, answering customer calls to try to troubleshoot and support issues and questions. - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining...

Responsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be assigned by the management ...

Call Centre AgentReporting to the Call Centre Manager, the incumbent will be responsible to:-Answer all incoming calls quickly and efficiently and connect to the respective guest or department.Log-in guests' request, channel them to the relevant department for action and follow-up on status of job completion.Oversee wake up calls process.Report on any...

Customer Service Officer (Call Centre)Location: Changi / Jurong East (Need to be open to both locations for 3 months training period)Contract: 12 Months (renewable / convertible) - 3 months trainingWorking Days: 4 weekdays + 1 weekendWorking Hours: Any 8 hours between 1PM to 12 Midnight; example 1PM to 10PM or 2PM to 11PM or 3PM to 12AMSalary: Up to $3,800 +...

About the role We are seeking a talented and dedicated Call Centre Agent to join our team on a 1-year contract basis. As a Call Centre Agent, you will be responsible for handling inbound enquiries and providing excellent customer service to our clients. This is a fantastic opportunity to work in a fast-paced environment and contribute to the success of our...

Overview: 5 work's day (4 Weekdays + 1 Weekend) Attractive Basic + Shift Allowance Structure training provided Job Description:Deliver personalized service over the telephone to customers in call center on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers' needs and provide appropriate...

As a Call Centre & Reservations Agent, you'll deliver exceptional guest experiences by handling hotel guest inquiries and room bookings through phone calls or emails promptly.A little taste of your day-to-dayEvery day is different, but you'll mostly be:Assisting hotel guests in making hotel reservations, modifying or cancelling room bookingsProcessing hotel...

Call Centre Agent Asia's Largest BPO Contact Centre (Renowned Airlines) Salary up to $3000 ( depends on experience) + incentive Working hours - 5 days a week/ 44hrs per week/ rotating shift Location - East Singapore Job Responsibilities: - In-charge of handling the ticketing, reservation, and enquiries through the phone for an Airlines Company. -...

TERRA SYSTEMS PTE. LTD. is hiring a Full time Service Centre Agent role in Hougang, Singapore. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, Afternoon2-3 years of relevant work experience...

Location: AljuniedRotating Shifts : Mondays to Thursdays from 9.00 AM to 7.00 PM and 10.00 AM to 8.00 PM.On Fridays : 9:00 AM – 6.00PM (fixed shift) Salary: Up to $2500 (depends on experience)Responsibilities:Handle inbound and outbound collection calls in a call centre environmentCommunicate and explain breakdown of amount payable to customers in...