
Call Centre Agent in Bank
2 days ago
*Award-Winning Customer Service
*Promising Career Progression
*Training provided and continuous support from superior
*Great banking career opportunity
*5 days work week - 4 weekdays 1 weekend
*Must be open to night shifts and must be flexible* *Attractive Allowances*
-first 3 months training(office hours) before going into night shift
We are partnering with one of the well-established Local Banks in Singapore that provides the full range of services in consumer, SME and corporate banking activities across Asia and the Middle East. They are currently looking for a Customer Service Officer to join their consumer bank.
Job Description:
-Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner
-Ability to understand customers' needs and provide appropriate solutions and attention
-Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
-Solicit customers' feedback and identify problem trends for improvement actions
Requirements:
Good written/verbal communication skills
Call centre experience and banking experience preferred
Interested candidates may apply through the application system. We regret that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd
• RCB No E
EA License No: 01C4394
EA Personnel No: R
EA Personnel Name: Ong Xin Yee
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