Global Account Manager

Global Account, APAC

PRIMARY RESPONSIBILITIES: (these tasks include but are not limited to)
- Customer Sales- Identify customer prospects within large, decentralized complex Global accounts and organizations, and follow up on identified prospects to create new business opportunities for sales pipeline development-
- Effectively utilize solution sales process and CRM to build and manage an appropriate customer opportunity pipeline to meet sales objectives-
- Utilize global account management skills to execute sales plans to capture customer category share and ensure a long term relationship delivering recurring revenue in all regions.-
- Develop and leverage reseller and strategic alliance partnerships to penetrate customer accounts, identify opportunities, generate run rate revenue and manage sales projects through to close-
- Provide customer feedback and market insight to the organization in support of the Jabra go-to-market strategy, programs and offerings-
- Manage individual OPEX to within annual finance guidelinesAccount Management- Develop and execute Global Account sales plans with the objective of capturing market share, exceeding Regional and Global revenue goals, gross margin targets and other key metrics-
- Establishes productive, professional relationships with key personnel in assigned customer accounts in order to conduct account mapping.-
- Coordinates the involvement of company global personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.-
- Leads account planning process for assigned Global customers that develops mutual business and performance objectives, as well as financial targets with critical milestones for a one and three-year period.-
- Proactively assesses, clarifies, and validates customer needs on an ongoing basis and coordinates engagement of support staff as needed.-
- Engage and align with other regions globally as needed for account-specific knowledge transfer and to communicate/collaborate on account planning.-
- Project implementation and coordination to identify issues and recommend solutions while conducting recurring evaluation (6 month updates)-
- Manage customer proof of concept and product testing/qualification projects-
- Help customer identify product use cases per employee profiles, delivering value added customized product and service solutions-
- Manage activities related to targeted account sales/marketing campaigns and/or programs-
- Establish and cultivate strong relationships with key local players from the Jabra Reseller and Strategic Alliance partner community-
- Input, manage and analyze data from customer sales systems (CRM/Zyme) and other resources to create and implement financially sound sales strategy-
- Initiate discussions with management regarding trends that may affect success, recommend solutions and appropriate courses of action- REQUIRED
- EDUCATION AND EXPERIENCE- Bachelor’s degree in Business-
- Minimum 5-8 years of National or Global End Customer sales experience-
- Experience selling through indirect channels-
- Successful experience presenting to groups and ‘C’ level contacts-
- Experience in telecommunication/Technology is preferred-
- Enterprise Account Management and Sales Project Management experience is beneficial-
- International Experience a plus- SKILLS AND KNOWLEDGE- Customer Centric Focus: Ability to develop strong Customer relationships using excellent sales process and account management skillsPossesses excellent verbal and written communication skills-
- Ability to capture, process and analyze data to make intelligent decisions-
- Ability to work in a Global team sales environment-
- High Performance Sales professional that has demonstrated sales Excellence in a Global or National Account position-
- Sound, independent decision-making-
- Resourceful and dynamic with the ability to quickly problem solve while interacting with clients, and articulate those thoughts with clarity and professionalism.-
- Ability to recognize and balance the immediate needs and short term requirements while maintaining long term objectives-
- Possess strong business and financial acumen-
- Ability to work from a home office. Self-directed, self-motivated, independent professional with effective time management skillsTravel: Potential for travel of up to 60% (Domestic + International)

GN Audio/Jabra _makes life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions _assist_ professionals in all types of businesses in being more productive. Our wireless headsets and earbuds are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. Jabra is part of the GN group, which _operates_ in more than 90 countries across the world. Founded in 1869, GN grou