Commercial Account Executive

1 week ago

Singapore Zendesk Full time

Job Description

Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection.

In pursuit of this vision, we are seeking a dedicated Account Executive with a proven track record in B2B sales and a passion for driving growth in the SaaS landscape in the Thai market. You will play a vital role in growing our Commercial account base and closing deals of varying sizes and sales cycles. Your focus will be on building relationships and introducing innovative solutions to new customers, in addition to growing our existing partnerships by continuing to expand our offerings and deepen Zendesk's impact by aligning to our customers’ goals.

**This role is to be based either in Singapore or Thailand.**

**What You'll Be Doing**:

- Drive top-line revenue growth by acquiring new commercial customers and developing innovative strategies for account expansion
- Manage and nurture customer relationships ensuring maximum satisfaction and retention, and promoting long-term strategic partnerships.
- Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability.
- Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in new business pipeline and increased retention and expansion of existing clients.
- Understand and convey the benefits of Zendesk products ensuring alignment with customers’ business objectives to secure customer satisfaction and product expansion.
- Lead complex and competitive sales cycles utilizing your strong communication skills and value selling to articulate compelling business cases.
- Consistently develop a robust pipeline of qualified opportunities and maintain an accurate forecast to exceed quarterly and annual revenue goals.
- Establish and maintain executive sponsorship, leveraging your industry expertise to build relationships with decision-makers and champions.
- Collaborate with internal teams to enhance sales strategies and streamline sales execution.
- Exceed revenue goals on a quarterly and annual basis leveraging weekly and monthly KPIs.

**What You Bring to the Role**:

- BA/BS degree or equivalent experience required.
- At least 3 years of B2B sales or solution engineering experience, preferably in the SaaS industry with a proven record of exceeding sales targets.
- Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages.
- Experience in managing and expanding customer relationships at various levels.
- Exceptional presentation, negotiation, and deal closing skills.
- Experience selling to VP and C-level executives both in person and using remote technology
- An entrepreneurial spirit, strong collaboration skills, and a drive for continuous professional growth.
- Strong knowledge of industry trends and the ability to build relationships with key decision makers.
- Experience creating and leveraging territory and account plans.
- Familiarity with key Sales tools such as Salesforce, Outreach, and Clari.
- Spoken and Written Languages : English and Thai is compulsory
- as you will be mainly dealing with customers based in Thailand.
- Ability to travel as necessary.

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

**The intelligent heart of customer experience**
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Dis

  • Senior Executive Lng Commercial Operator

    5 days ago

    Singapore Executive Integrity Full time

    Location: Singapore - Sector: Shipping - Job type: Permanent - Salary: Attractive remuneration + Benefits - Job Reference: BBBH1179_1712582960 **Job title**: Executive LNG Commercial Operator **Location**: Singapore **Who are we recruiting for?** Executive Integrity is partnering with a prominent client in the Maritime and Renewable Energy sectors to...

  • Commercial Account Executive

    9 hours ago

    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Responsibilities and RequirementsWe are seeking a Commercial Account Executive to join our team at PERSOLKELLY SINGAPORE PTE. LTD. As a Commercial Account Executive, you will be responsible for developing and maintaining strong business relationships with existing commercial and industrial key account customers and prospects. You will also be responsible for...

  • Commercial Strategy Executive

    4 days ago

    Singapore Hong Kong Executive Search Full time

    Job Title: Sales Growth SpecialistWe are looking for a results-driven Sales Growth Specialist to join our team at Hong Kong Executive Search. In this role, you will be responsible for driving sales growth through the development and execution of sales strategies.Key Responsibilities:Develop and execute sales strategies to drive sales growth.Analyze market...

  • Commercial Account Executive

    2 days ago

    Singapore SNOWFLAKE COMPUTING SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesThe Commercial Account Executive is responsible for building Commercial, Mid-Market client relationships across the Market. Individuals who excel at this job have the ability to prospect, develop, and close business within a timely manner while focusing on the clients' requirements. The Commercial Account Executive must have the...

  • Commercial Account Executive

    4 days ago

    Singapore Snowflake, Inc Full time

    Build the future of the AI Data Cloud. Join the Snowflake team. The Commercial Account Executive is responsible for building Commercial, Mid-Market client relationships across the Market. Individuals who excel at this job have the ability to prospect, develop, and close business within a timely manner while focusing on the clients' requirements. The...

  • Strategic Account Manager

    1 day ago

    Singapore Hong Kong Executive Search Full time

    About the opportunity Job Summary:Hong Kong Executive Search is seeking an experienced Senior Key Account Manager to join our client's commercial team in Hong Kong. The successful candidate will play a key role in driving business growth through developing new key accounts and maintaining existing ones. Responsibilities:Develop and execute strategic plans...

  • Accounts & Commercial Executive

    1 week ago

    Singapore XINSHA HOLDING PTE. LTD. Full time

    **Accounts role**: - Assist and communicate with Head of Finance on accounting matters. - Support day-to-day functions of accounts activities and financial transactions. - Prepare a record of investment portfolio in accordance with the bank statement. - Update accurate financial data in company’s accounting system. - Maintain accurate and retrievable data...

  • Senior Account Growth Manager

    1 day ago

    Singapore Hong Kong Executive Search Full time

    About the job Position:Senior Key Account Manager Company:Hong Kong Executive Search is working with a leading FMCG company to find an experienced Senior Key Account Manager for their Hong Kong office. As a key member of our client's commercial team, you will be responsible for developing new key accounts and maintaining existing ones to drive business...

  • Commercial Account Executive

    1 week ago

    Singapore Zoom Full time

    **Work Styles at Zoom** In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles. We are looking for multiple **Commercial Account Executives** (to be based in Singapore) with the right...

  • Commercial Account Executive

    1 week ago

    Singapore PRIVATE LABEL DERMA LAB PTE. LTD. Full time

    A Commercial Account Executive (Sales) to develop your entrepreneurial career in the beauty trade, invest your good communication skill to build your ever-growing income through OEM manufacturing and brand building. **Responsibilities** - Pleasant personality to meet customers and build understanding relationships to build your business talent. - Familiar...

  • Business Development Manager

    1 day ago

    Singapore Hong Kong Executive Search Full time

    About the position Job Title:Senior Key Account ManagerHong Kong or Singapore Job Description:Hong Kong Executive Search is partnering with a leading FMCG company to recruit an experienced Senior Key Account Manager for their commercial team in Hong Kong. As a senior member of the team, you will play a critical role in driving business growth through...

  • Accounts Assistant

    6 days ago

    Singapore RAFFLES COMMERCIAL MANAGEMENT PTE. LTD. Full time

    **Key Responsibilities**: - Assist in the preparation and maintenance of financial records, including accounts payable and receivable. - Process invoices, expense reports, and other financial documents with accuracy. - Reconcile bank statements and assist with month-end closing procedures. - Support the finance team with KYC processes and administrative...

  • Commercial Account Executive

    1 week ago

    Singapore Databricks Full time

    As we continue to increase our presence in the Unified Data Analytics and AI world, we're looking for a creative, driven and execution oriented Commercial Account Executive to sell to Indonesia/Malaysia markets to maximize the huge market opportunity that exists for Databricks today. Reporting to the Regional Commercial Sales Director, you will be...

  • Commercial Account Executive

    4 days ago

    Singapore Databricks Full time

    As we continue to increase our presence in the Unified Data Analytics and AI world, we're looking for a creative, driven and execution oriented Commercial Account Executive to sell to Indonesia/Malaysia markets to maximize the huge market opportunity that exists for Databricks today. Reporting to the Regional Commercial Sales Director, you will be...

  • Senior Account Manager

    1 week ago

    Singapore DN & Associates Executive Search Full time

    Our client is an established MNC and they are looking for a Senior Account Manager to join them as they seek to expand their market reach. As the Senior Account Manager, your core function is to manage and drive commercial sales activities in the assigned accounts. You will plan, implement and track initiatives to achieve the sales target for your assigned...

  • Commercial Law Specialist

    23 hours ago

    Singapore Space Executive Full time

    Job Summary: We are seeking a qualified lawyer with 3–5 years of post-qualification experience to provide legal advice and support on corporate and commercial matters.

  • Singapore Commercial Account Manager

    4 days ago

    Singapore Cloudflare Full time

    We're seeking a skilled Territory Account Executive to join our team in Singapore. As a member of our sales team, you'll be responsible for driving sales into commercial accounts across the region.You'll develop and execute a strategic account plan to penetrate target named accounts, build relationships, and lead effective sales campaigns to successful...

  • Commercial Executive

    2 days ago

    Singapore Helm Specialist Recruitment Full time

    Back Office - Marketing - Singapore - Permanent / Full Time Helm Specialist Recruitment is working closely with one of our clients, an International ship management company to recruit for a Commercial Executive. In this role you will be supporting the development of new business, tracking sales performance, maintaining account development plans, supporting...

  • Key Account Manager, HK base

    4 days ago

    Singapore Hong Kong Executive Search Full time

    About the job Key Account Manager, HK base Position: Senior Key Account Manager Company: Our client is a leading FMCG company. Location: Hong Kong or Singapore Report to: National Key Accounts Manager Job Summary: Lead the growth of the business by developing new key accounts, maintaining existing assigned ones, raising brand awareness, and broadening the...

  • Key Accounts Business Development Lead

    1 day ago

    Singapore Hong Kong Executive Search Full time

    About the role Position Summary:Senior Key Account ManagerHong Kong or Singapore Job Description:We are looking for an experienced Senior Key Account Manager to join our client's commercial team in Hong Kong. As a key member of the team, you will be responsible for developing new key accounts and maintaining existing ones to drive business growth. Key...