Health Solutions Manager
2 weeks ago
**Some careers have more impact than others.**
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank.
Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.
Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.
We are currently seeking a high calibre professional to join our team as a **Health Solution Manager.**
**Principal Responsibilities**
- Execute the Health strategy for HSBC life Singapore, including the overall Insurance Health Ecosystem, encompassing Employee Benefits (Better Me) and customer health and engagement platforms, products and related propositions
- Identify and implement the Insurance Health Ecosystem building blocks including digital engagement and customer needs platforms; health data capabilities; product acquisition and cross-sell journeys and improved customer health outcomes leading to shared value creation
- Partner with relevant teams and stakeholders to create seamless, positive user experiences across platforms and propositions, as well as maintaining and continuously improving the customer life-cycle
- Identify and execute new technologies and partnerships that will deliver or enhance offering to meet business and customer outcomes
- Create value by driving high levels of adoption and engagement through health ecosystem
- Employ strong relationships and network to partner with Group WPB, Group Insurance and local Insurance markets to identify synergies and leverage existing or developing learnings and features to accelerate HSBC Life Singapore’s strategy execution
Requirements
**Requirements**:
- Good understanding of our business, networks, customer segments, and products offered and ways of working, including VS and SVS delivery constructs and processes
- Employee benefits, group and individual medical product experience
- Experience delivering new innovations, platforms, technologies to market
- Experience in digital proposition and product design, delivery and management within financial services, including identification of problem and opportunity statements, solution design, working with a matrix of stakeholders and delivery teams to deliver solutions, and ongoing tracking and management of performance to deliver the agreed benefits for customer and business
- Strong leadership, relationship management and influencing skills
- Strong interpersonal and communication skills with a proven ability to communicate effectively at all levels
- High level of drive and motivation to ensure successful delivery of complex transformational initiatives
- Outstanding organisational and planning skills in order to navigate multiple large-scale responsibilities
- Proficient in business planning and management and performance and financial reporting
- Background in or a good level of understanding of technology and agile methodologies will be of benefit
To be considered for this role, the relevant rights to work in Singapore is required.
**You’ll achieve more when you join HSBC.**
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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