Customer Support Assistant Executive

6 days ago


Singapore MURATA ELECTRONICS SINGAPORE (PTE) LTD Full time

Department: Sales

Report to: Sales Support Executive

Functional Relationships with: Customers, Sales Sections, Factories, Logistics Department, etc.

POSITION PROFILE:
Based in: Singapore

**Key Duties & Responsibilities**:

- Works closely with the Sales team to provides support and perform sales activities
- Responsible to manage a group of customers, answering customer questions
- Handling complaints, executing the follow up needed for complaints received from customers
- Perform data entry duties with regard to sales figures, metrics and others key data
- Provide administrative assistance which includes issuing or quotation, samples, monitoring of payment etc.

**Ability / Competency Required**:

- Diploma / Degree in any field with relevant customer service experience
- Able to work well as a team player while being independent and pro-active
- Positive attitude in challenging work environment
- Proficient in Microsoft excel
- Good interpersonal and communication skills
- Ability to work well in a team
- Ability to perform multi-tasking



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