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**JOB DESCRIPTIONDepartment**: SalesReport to: Sales Support ExecutiveFunctional Relationships with: Customers, Sales Sections, Factories, Logistics Department, etc.POSITION PROFILE: Based in SingaporeKey Duties & Responsibilities: Works closely with the Sales team to provide support and perform sales activities Responsible for managing a group of customers, answering customer questions Handling complaints, executing the follow-up needed for complaints received from customers Perform data entry duties concerning sales figures, metrics, and other key data Provide administrative assistance, including issuing or quotation, samples, monitoring of payment etc.Ability / Competency Required: Diploma / Degree in any field with relevant customer service experience Able to work well as a team player while being independent and pro-active Positive attitude in a challenging work environment Proficient in Microsoft Excel Good interpersonal and communication skills Ability to work well in a team Ability to perform multitasking

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