Customer Service Executive
7 days ago
THE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries.
The function supports the quote-to-cash process in responding to customer enquiry and claims.
**Responsibilities**:
Responsibilities for this position include, but are not limited to, the following:
- Handles the quote-to-cash processes
- Manage customer complaints and coordinate closely with respective departments to ensure all complaints are resolved promptly
- To manage abnormal trends and bottlenecks through analysis of aging and shipment orders in ensuring issues are resolved promptly and effectively
- To perform good customer relationship management through visiting and/or attend meeting of customers and business associates, gathering feedback, execute corrective/preventive action plans to improve in service level
- To perform item master creation in ensuring accurate product information are entered into system and made available work execution
**Education, Working Experience and Qualifications**
- Diploma or higher education in business administration or equivalent
- Relevant years of industry experience
- Good understanding customer relationship management
- Good analytical and problem-solving skills
- Competent in MS Office
- Good interpersonal and communication skills
- Hydraulics and connectors product knowledge is preferred
- Fluent in English reading, writing & speaking
- Ability to work as a team or working independently under pressure and can work in cross culture, multiple diverse nationalities in matrix communications environment
- Knowledge of MFGpro and/or SAP will be an added advantage.
-
Customer Service Officer
1 day ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
Customer Service Executive
3 days ago
Singapore CIVIL SERVICE CLUB Full timeAbout the PositionWe are seeking a dynamic and results-driven Clubhouse Executive to join our team at CIVIL SERVICE CLUB. As a key member of our operations team, you will play a critical role in delivering exceptional customer experiences and ensuring the smooth operation of our clubhouse.ResponsibilitiesManage the front office, including check-in and...
-
Customer Service Executive
4 days ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesJob Title: Customer Service Executive - BYD/Denza 5.5 days works weekLocation: UbiKey Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat. Assist in booking appointments for customers. Troubleshoot and resolve customer issues and complaints in a timely manner. Coordinate with...
-
Customer Service Executive
1 day ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesJob Title: Customer Service Executive - BYD/Denza 5.5 days works weekLocation: UbiKey Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat. Assist in booking appointments for customers. Troubleshoot and resolve customer issues and complaints in a timely manner. Coordinate with...
-
Customer Service Admin Executive
2 hours ago
Singapore Richdale International Executive Search Full timeAble to provide pricing and delivery information - Process orders, shipments, invoices and filing. - Receipts of incoming shipments - Able to handle overseas customers and affiliates' shipment and admin requirements. - Organize workflow to meet customer time frames - Able to handle direct customer requests and issues to the related department - Keep records...
-
Customer Service Specialist
1 day ago
Singapore DN & Associates Executive Search Full timeOur client is an established medical device MNC and they are looking to add a Customer Service Specialist to their team! This role would require you to process orders and communicate with customers. As the first point of contact, you must ensure that customer needs and inquiries are addressed and problems are studied and resolved. You must also be available...
-
Administrative Assistant
4 hours ago
Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full timeJob OverviewRICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. is hiring an Administrative Assistant - Customer Service to support our customer-facing operations.Key Responsibilities:Customer Service: Handle customer inquiries and provide resolution.Order Processing: Process orders and maintain accurate records.Inventory Management: Manage inventory levels...
-
Customer Service Executive
2 weeks ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time**Job Title: Customer Service Representative **Location**:77 Robinson Road **Key Responsibilities**: - Provide accurate information about the Automotive products, services, and policies. - Assist customers with product inquiries, technical support, and warranty claims. - Troubleshoot and resolve customer issues and complaints in a timely manner. -...
-
Customer Service
2 days ago
Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full timeRoles & ResponsibilitiesJob Description:You have to deliver customer service to hotline calls, emails and walk-ins Able to processing of orders via various purchase options You have to processing enrolments of new customers You need to prepare daily sales report to ensure accurate payments received and stock quantities Able to assist with merchandise and...
-
Customer Service
6 hours ago
Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full timeRoles & Responsibilities Job Description: You have to deliver customer service to hotline calls, emails and walk-ins Able to processing of orders via various purchase options You have to processing enrolments of new customers You need to prepare daily sales report to ensure accurate payments received and stock quantities Able to assist with...
-
Customer Service/operation Executive
2 weeks ago
Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full time**Roles and Responsibilities - Provide support and quality customer service to clients. (Liaise with different party for shipment delivery schedules) - Manage telephone enquiries in a professional manner. - Take note of customers' requests and follow-up actions to fulfil customer's request - Work and coordinate with customers for shipment delivery...
-
Customer Service Officer
1 week ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time**Duties & Responsibilities** Ø Ensure high standards and excellence in customer service experience for all enquiries’ Ø Attend to enquiries of customers: walk-in, call-in, write-in on online platforms Ø Attend to customers check-in watches Ø Process document for check-in and take photographs of check-in watches Ø Liaise with Chief Technician for...
-
Customer Service Officer
2 days ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time**Duties & Responsibilities** Ø Ø Ensure high standards and excellence in customer service experience for all enquiries. Ø Attend to check-in watches brought in by customers. Ø Process document for check-in and take photographs of check-in watches. Ø Liaise with Chief Technician for Assessment and prepare quotation to inform customers. Ø Follow-up...
-
Customer Service Executive
3 days ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time**Job Title: Customer Service Executive - BYD/Denza 5.5 days works week** **Location**:Ubi **Key Responsibilities**: - Assist in booking appointments for customers. - Troubleshoot and resolve customer issues and complaints in a timely manner. - Coordinate with internal departments, including sales, marketing, and technical support, to address customer...
-
Sales & Service Associate
3 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
-
Sales & Service Associate
6 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
-
Sales & Service Associate
7 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
-
Sales & Service Associate
1 day ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
-
Sales & Service Associate
1 day ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
-
Sales & Service Associate-reservation Sales
2 weeks ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION As the #1 leader in hospitality worldwide, Marriott International has 7,600+ hotel properties and 30 top hotel brands. We’re in 133 countries and territories, and we’re still growing. Unmatched opportunities await you! The next step in your career could lead to your greatest adventure. **[Location**: 238B Thomson Road #14-01 Novena...