Customer Service/operation Executive

2 weeks ago


Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full time

**Roles and Responsibilities
- Provide support and quality customer service to clients.

(Liaise with different party for shipment delivery schedules)
- Manage telephone enquiries in a professional manner.
- Take note of customers' requests and follow-up actions to fulfil customer's request
- Work and coordinate with customers for shipment delivery schedule
- Handle client complaints and take appropriate action to resolve them.
- Maintain and update customer’s records.
- To upkeep and file related documentations on time and accurately.

(E.g. delivery orders, shipping documents, boat vouchers and transaction records are well-maintained. etc).
- Maintain a good relationship and rapport with vessel crew, officers and representative.
- To perform other job-related functions as and when necessary as directed by Superior.

**Job Requirements
- Minimum O level/Diploma or any other equivalent.
- Fresh graduates are welcome to apply.
- Possess good interpersonal, communication skills and able to work independently.
- Passion for customer service and a good team player.
- Training will be provided.

**Job Highlights**:

- Permanent Role
- Great Opportunities for Learning and Career Growth
- Competitive salary package: Bonuses 2 to 3 months, Yearly Increment, Transport Allowances, etc



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