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Customer Service Executive for Operations

2 weeks ago

Singapore .ZERO Pte Ltd Full time

**Customer Service Executive for Operations.**
- Provide assistance to the Operations Team by ensuring customer satisfaction and providing professional customer support.
- Acknowledge and resolve customer complaints.
- Assist in scheduling of customers’ installations and repairs.
- Assist in administrative tasks such as generating invoices,
- Any other ad-hoc tasks or projects.

**Job Requirements**:

- Customer-oriented, and positive work attitude. Able to stay calm when customers are stressed and upset.
- 3 - 5 years of customer service experience.
- Tech-savvy.
- Basic command of English and/or Chinese.
- Motivated and willing to learn.
- Team player with great adaptability.
- Flexible and adapt to work in an exciting start-up environment.
- There will be 3 months probation period.