Customer Service Executive
7 days ago
**Job Title: Customer Service Representative
**Location**:77 Robinson Road
**Key Responsibilities**:
- Provide accurate information about the Automotive products, services, and policies.
- Assist customers with product inquiries, technical support, and warranty claims.
- Troubleshoot and resolve customer issues and complaints in a timely manner.
- Coordinate with internal departments, including sales, marketing, and technical support, to address customer needs effectively.
- Process orders, returns, and exchanges according to company policies and procedures.
- Maintain accurate records of customer interactions and transactions using CRM software.
- Monitor customer satisfaction levels and identify areas for improvement in service delivery.
- Stay up-to-date on product features, industry trends, and competitive offerings.
- Provide feedback to management regarding customer concerns, trends, and opportunities for improvement.
**Qualifications**:
- High school diploma or equivalent; bachelor’s degree preferred.
- 2+ years of experience in customer service or related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in Microsoft Office and CRM software.
- Knowledge of automotive industry and electric vehicles is a plus.
- Fluency in multiple languages is an advantage.
**Benefits**:
- Competitive salary commensurate with experience.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Opportunities for career advancement and professional development.
- Dynamic and collaborative work environment with a diverse team of professionals.
-
Customer Service Executive
3 days ago
Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full timeTHE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. The function supports the quote-to-cash process in responding to customer enquiry and...
-
Customer Service/operation Executive
1 week ago
Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full time**Roles and Responsibilities - Provide support and quality customer service to clients. (Liaise with different party for shipment delivery schedules) - Manage telephone enquiries in a professional manner. - Take note of customers' requests and follow-up actions to fulfil customer's request - Work and coordinate with customers for shipment delivery...
-
Customer Service Officer
4 days ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time**Duties & Responsibilities** Ø Ensure high standards and excellence in customer service experience for all enquiries’ Ø Attend to enquiries of customers: walk-in, call-in, write-in on online platforms Ø Attend to customers check-in watches Ø Process document for check-in and take photographs of check-in watches Ø Liaise with Chief Technician for...
-
Sales & Service Associate
2 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
-
Sales & Service Associate
3 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
-
Sales & Service Associate-reservation Sales
7 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION As the #1 leader in hospitality worldwide, Marriott International has 7,600+ hotel properties and 30 top hotel brands. We’re in 133 countries and territories, and we’re still growing. Unmatched opportunities await you! The next step in your career could lead to your greatest adventure. **[Location**: 238B Thomson Road #14-01 Novena...
-
Customer Relationship Manager
1 week ago
Singapore Logistics Executive Full timeCustomer Relationship Manager An experienced KAM is need to take the next step in their career and lead a team of 2-3 KAM's and also a small customer service team for this leading European logistics company which specialises in Luxury Fashion distribution and also FMCG distribution. Working across a small portfolio of clients, you will be spearheading the...
-
Brand Ambassador
1 week ago
Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full timePERMANENT JOBS! **_JUNIOR EXECUTIVE _**: **_BRAND AMBASSADOR / CUSTOMER SERVICE _**: - (SALARY - $1700.00 - $2100.00) _ SINGAPOREANS ONLY **LOCATION** City Hall **JOB DESCRIPTION** - Play a key supporting role in the department’s daily operations - Liaise with different stake holders and develop a good understanding of clients’ company structure,...
-
Customer Support Executive
19 hours ago
Singapore GOODRICH AEROSTRUCTURES SERVICE CENTER - ASIA PTE. LTD. Full time**Responsibilities**: Essential responsibilities include but are not limited to: - Report to Customer Support Manager and support Business Development Directors on account related issues - Proficient in aftersales service support such as generating sales quotation and follow-up to closure, including producing routine Customer Status Report, Monthly Sales...
-
Customer Service Executive
1 week ago
Singapore PUPSIK PTE. LTD. Full time**Are you a good and patient communicator who enjoys interacting with customers to understand and help them with their enquiries? Are you a meticulous multitasker that enjoys handling administrative duties and staying on top of them? Are you a independent problem-solver that is able to creatively come up with solutions to resolve difficult situations? If so,...
-
Customer Service Executive
7 days ago
Singapore LSH INDUSTRIAL SOLUTIONS PTE. LTD. Full time**Customer Service Executive** We are looking for a Customer Service Senior Executive / Executive who is able to attract potential customers by answering product and service questions; Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. **Responsibilities** - Follow up with customers, identify and seize...
-
Customer Service Executive
7 days ago
Singapore EDRINGTON SINGAPORE PTE. LTD. Full timeReporting to the Customer Service & Demand Planning Manager, the Customer Service Executive will be responsible for managing the order to cash process, building an effective customer relationship management and ensuring a strong collaboration with customers, 3PL, internal stake holders (Commercial / Finance / Marketing / Global Supply Chain) and UK supply...
-
Customer Service Executive
19 hours ago
Singapore SFYDRINKS Full time**Job Description: Customer Service Executive **Position Overview**:We are seeking a dedicated and dynamic Customer Service Executive to join our team and provide exceptional support to our valued customers. As a Customer Service Executive, you will be the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive...
-
Customer Service Executive
4 days ago
Singapore STAR CONCORD PTE. LTD. Full time**Customer Service Executive - Review customer inquiries for the company's import and export freight and logistics business scopes - Prepare accurate and detailed quotations for customers - Clarify and negotiate proposals with customers to ensure customer satisfaction - Review customer orders to ensure consistency with quotations offered - Prepare and...
-
Customer Service Executive
5 days ago
Singapore Bowestos Full timeLooking for a Customer service executive for Singapore. **Responsibilities**: - Update and maintain customer records. - Make outbound calls wherever appropriate as a result to an enquiry either by telephone or correspondence. - Prepare standard and non-standard correspondence. - Contact customers regarding their orders and/or payments when instructions are...
-
Customer Service Executive
1 week ago
Singapore Phoenix Contact (SEA) Pte Ltd Full timeCOMPANY DESCRIPTION Phoenix Contact is a global market leader specializing in the design and manufacturing of electric interconnection and industrial automation devices. With worldwide coverage and in-depth understanding of the local market, Phoenix Contact pro-actively grows itself to be a technology leader in each of its business fields by developing...
-
Customer Service Executive
1 week ago
Singapore Phoenix Contact (SEA) Pte Ltd Full timeCOMPANY DESCRIPTION Phoenix Contact is a global market leader specializing in the design and manufacturing of electric interconnection and industrial automation devices. With worldwide coverage and in-depth understanding of the local market, Phoenix Contact pro-actively grows itself to be a technology leader in each of its business fields by developing...
-
Customer Service Executive
19 hours ago
Singapore HOME N OFFICE PRODUCTS PTE. LTD. Full time**Customer Service Executive (E-Commerce)** At Home n Office, we are looking for skilled individuals who can work towards comprehensive product knowledge and great customer service. Attending to the needs of the customer, the Customer Service Executive works with available resources within the organisation to fulfil the customer’s requirements and ensures...
-
Customer Service Executive
7 days ago
Singapore MULTIPLE CHOICES Full time**Customer Service Executive - Maid Agency Work Location: Chinatown Work Days: 5.5 working days **Salary**: $2,200 - $3,500 + commission Looking for a Customer Service Executive/Assistant Manager to join our team in attending to clients. - Handle customers enquiries professionally - Provide after-sales support and maintain a strong client relationship -...
-
Customer Service Executive
1 week ago
Singapore JoinUs Asia Full timeCore Responsibilities Handling local and overseas customer Update customers on shipment status and addressing customers’ enquiries on shipment movement and arrangement. Review / Execution of orders for accuracy and completion Process all orders are executed in the correct manner and documents provided are in place.) **Requirements**: - customer service...