Customer Service Officer

2 weeks ago


Kitchener Road, Singapore Hua Cheng Education Centre (Kitchener Rd) Pte Ltd Full time

Working environment : Chinese Language Enrichment Centre.

**Responsibilities**:

- Assist in administrative duties pertaining to student and course registration matters
- Provide professional service and advice in order to achieve customer satisfaction
- Assist customers with their enquires and concerns with a service oriented attitude
- Actively promote the centre's programmes to prospective customers in a professional manner
- Work towards company sales targets and to maximise retention
- Handle customers enquiries, enrolment, payments and maintain accurate files for auditing in excel sheet
- Establish a good rapport and build relationships with both prospective and existing customers

**Requirements**:

- Minimum ‘N’ Level
- Able to commit on weekends
- Strong interpersonal and communication skills
- Positive work attitude, self-driven, team player with strong service mindset

Contract length: 12 months

**Salary**: $1,600.00 - $2,400.00 per month

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



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