
Customer Services Officer
2 weeks ago
**Key Responsibilities**
- As a Customer Services Officer at EA, be responsible for providing exceptional customer service to our clients, ensuring their needs are met promptly and efficiently.
- Appointment Scheduling: Coordinating appointments for clients with our accounting professionals, ensuring schedules are organized efficiently to maximize client satisfaction and productivity.
- Client Database Management: Maintaining accurate records of client interactions, inquiries, and feedback in our system. Updating client information and ensuring data integrity to facilitate effective communication and relationship management.
- Administrative Support: Assisting with administrative tasks such as preparing documents, processing payments, and managing correspondence to support the smooth operation of the client services department.
- Client Onboarding: Assisting in the onboarding process for new clients by collecting necessary documentation, explaining our services, and guiding them through the initial setup procedures.
- Cross-functional Collaboration: Collaborating with other departments such as accounting, finance, and operations to address client needs and resolve issues effectively.
- Continuous Improvement: Contributing to the enhancement of our customer service processes and procedures by providing feedback, identifying areas for improvement, and implementing best practices to enhance the overall client experience.
**Summary of role requirements**
- Bachelor’s degree in business administration, Accounting, Finance, or related field.
- Strong communication skills, both verbal and written, both in Mandarin and English, with the ability to interact effectively with clients and colleagues.
- Excellent organizational skills and attention to detail to manage multiple tasks and priorities efficiently.
- Proficiency in Microsoft Office suite and CRM software.
- Positive attitude, team player, and willingness to learn and adapt in a dynamic environment.
**Benefits**
Competitive salary package;
Health insurance coverage;
Professional development opportunities;
Employee wellness programs;
Flexible work arrangements (if applicable).
**Salary**: $2,500.00 - $3,500.00 per month
Work Location: In person
-
Customer Service Officer
1 week ago
Paya Lebar Road, Singapore The Drx Clinic Pte Ltd Full time**RESPONSIBILITIES AND DUTIES OF THE** **Customer Service Officer** **Roles and Responsibilities**: - Engage with customers by providing warm and sincere customer service - Handle front desk activities not limited to incoming calls & phone enquiries. - Attend to patient, including registrations, updating and keeping records and arranging patients’...
-
Customer Service Officer
2 weeks ago
Paya Lebar, Singapore Yoke Mah Plasterceil Pte Ltd Full time**Job Description & Requirements** - Process and follow-up on customers’ P/O until it is completed - Issue P/O and follow-up for delivery confirmation - Handle quotation, billing & invoicing - Coordinate with various departments to ensure delivery commitments to customers are fulfilled - Respond and follow up promptly to customer enquiries and feedback on...
-
Bank Teller/customer Service
6 days ago
Paya Lebar Road, Singapore Skillsforce Management Consultancy Pte Ltd Full timeResponsibilities: - Attend to walk-in customers to process the transactions on counter - Handle over-the-counter transactions including cash deposits and withdrawals accurately - Attend to customers’ enquiries and ensure service delivery standards are met in achieving total customer satisfaction - Prospect banking products and services to customers as...
-
Customer Service
2 weeks ago
Paya Lebar, Singapore Richdale International Executive Search Full timeYou need to processing of orders via various purchase options - Processing enrolments of new customers - You need to prepare daily sales report to ensure accurate payments received and stock quantities - You need to assist with merchandise and spare parts purchase - Filing of documents - Able to checking of invoices with order forms to ensure invoices are...
-
Sales & Services Associate
2 weeks ago
Thomson Road, Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott Customer Engagement Centre (CEC) Singapore serves as a key hub for Marriott International's customer service and support operations in the Asia Pacific region. DESIGNATION : [Marriott International] Sales & Services Associate (English & Korean Speaking) RESPONSIBILITIES Responsibilities include processing reservation requests...
-
Customer Service Executive
4 days ago
Paya Lebar Road, Singapore MCL Worldwide (S) Pte Ltd Full time**Customer Service (Import / Export)** **Job Description**: - Oversees daily shipments/enquiries/LCL consolidation/FCL shipments - Liaise with customer on operation issues. - Import/Export consolidation planning - Import and export documents & liaising with overseas agent - Responding customer queries. - Verify Overseas & Contractors' invoices - Invoice...
-
Office Administrative Assistant
2 weeks ago
Paya Lebar Road, Singapore Harbor Private Limited Full time**Part-Time Office Administrative Assistant** - (Convertible to Full-Time)_ **Working Hours** - **Shift Duration**: 4 hours per shift - **Minimum**: 5 shifts per week (Monday to Friday) - **Public Holidays**: Off - **Available Shifts**: - **Morning**: 9:45 AM - 1:45 PM - **Afternoon**: 1:30 PM - 5:30 PM - **Full-Time Conversion**: Option to...
-
Warehouse Customer Service Officer
2 weeks ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full time**Job Scope** - Perform data processing and transactions on WMS (warehouse management system or customer’s system. - Verify the billing summaries to customers with operational documents. - Keep any operational documents properly. - Liaise with operation team members to arrange any inbound / outbound activities within a set timeline. - Immediate reporting...
-
Customer Service Assistant
1 day ago
Paya Lebar, Singapore Yoke Mah Plasterceil Pte Ltd Full time**Job Description & Requirements** - Process and follow-up on customers’ P/O until it is completed - Issue P/O and follow-up for delivery confirmation - Handle quotation, billing & invoicing - Coordinate with various departments to ensure delivery commitments to customers are fulfilled - Respond and follow up promptly to customer enquiries and feedback on...
-
Warehouse Customer Service Officer
2 days ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full time**Job Scope** - Customer’s order and data processing on WMS (warehouse management system) - Verify operational documents with billing summaries to be sent to customers - Ensure that Customer Service operational documents properly - Liaise with operation team members to arrange any inbound / outbound activities within a set time line - Report irregularity...