Customer Service

Job Descriptions Manage inbound and outbound calls in a timely manner Follow SOPs when handling different topics Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives Build sustainable relationships and engage customers Keep records of all conversations in our ops center databases Meet...

Job Descriptions Manage inbound and outbound calls in a timely manner Follow SOPs when handling different topics Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives Build sustainable relationships and engage customers Keep records of all conversations in our ops center databases Meet...

Job Descriptions Manage inbound and outbound calls in a timely manner Follow SOPs when handling different topics Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives Build sustainable relationships and engage customers Keep records of all conversations in our ops center databases Meet...

Job Descriptions Manage inbound and outbound calls in a timely manner Follow SOPs when handling different topics Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives Build sustainable relationships and engage customers Keep records of all conversations in our ops center databases Meet...

**Customer Service Analyst**: at TS Imagine Singapore **_About the job_** **_ Who will love this job_** - **A troubleshooter** - You enjoy solving a range of problems, testing, replicating and investigating complex issues - **A collaborator** - you are interactive and thrive in a collaborative team environment, who enjoys working closely with financial...

**Job Descriptions** - Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager - Initiate and Manage Continuous Improvement Activities - Support data processing and analysis on inventory data / transaction data - To prepare relevant documents and participate in customer audit with operation team and quality team -...

**Position Summary**: This role is responsible for overall customer service function in Asia. **Role and Responsibilities** - Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve departments sustainability and meet business needs. - Develop CS management...

**Job Scope** - Customer’s order and data processing on WMS (warehouse management system) - Verify operational documents with billing summaries to be sent to customers - Ensure that Customer Service operational documents properly - Liaise with operation team members to arrange any inbound / outbound activities within a set time line - Report irregularity...

**Responsibilities**: - Making & receiving customer inquiry calls - Handling customer complaints - Collecting & analysing customer feedback - Responding to customer reviews - Support software training & software installation with customer - Intervention driver fatigue cases for commercial bus & SME companies - Assist in the retrieval of camera footage for...

**Responsibilities**: - Assist in administrative duties pertaining to student and course registration matters - Provide professional service and advice in order to achieve customer satisfaction - Assist customers with their enquires and concerns with a service oriented attitude - Actively promote the centre's programmes to prospective customers in a...

Working environment : Chinese Language Enrichment Centre. **Responsibilities**: - Assist in administrative duties pertaining to student and course registration matters - Provide professional service and advice in order to achieve customer satisfaction - Assist customers with their enquires and concerns with a service oriented attitude - Actively promote...

JOB DESCRIPTION: - Delighting the Customer - Main communication window and support on Customer’s requests and feedback. - Prepare quotations and acknowledges customer’s orders - Prepare order entry forms and maintain all contract review records - Liaise with customer/vendor/ internal departments concerning the status of customer’s sample, projects or...

**_About the job_** **_Who will love this job_** - **A troubleshooter** - You enjoy solving a range of problems, testing, replicating and investigating complex issues - **A collaborator**- you are interactive and thrive in a collaborative team environment, who enjoys working closely with financial institutions such as Hedge Funds, Banks as well as with...

**Job Descriptions** - To lead and manage Customer Service Team (approx. 15 to 20 members) under the Operations Excellence Manager - To lead Project Management and Implementation (Initiatives on Task Management / Timeline Management) - To manage and control project task lists / trackers - To draft presentation materials and make a presentation to customers -...

**Job Scope** - Perform data processing and transactions on WMS (warehouse management system or customer’s system. - Verify the billing summaries to customers with operational documents. - Keep any operational documents properly. - Liaise with operation team members to arrange any inbound / outbound activities within a set timeline. - Immediate reporting...

**Job Scope** - Customer’s order and data processing on WMS (warehouse management system) - Verify operational documents with billing summaries to be sent to customers - Ensure that Customer Service operational documents properly - Liaise with operation team members to arrange any inbound / outbound activities within a set time line - Report irregularity...

**How Will You Make an Impact?** **What will you do?** When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative colleagues, you’ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an outstanding strategy for the near term and...

1. Based on department goals, customize your own sales goals every month and complete monthly targets according to the goals; 2. Explore the potential needs of high sea users, provide timely and professional services to each user, and form an integrated customer service and sales; 3. Maintain and develop each assigned customer with a positive and responsible...

1. Based on department goals, customize your own sales goals every month and complete monthly targets according to the goals; 2. Explore the potential needs of high sea users, provide timely and professional services to each user, and form an integrated customer service and sales; 3. Maintain and develop each assigned customer with a positive and responsible...

**RESPONSIBILITIES AND DUTIES OF THE** **Customer Service Officer** **Roles and Responsibilities**: - Engage with customers by providing warm and sincere customer service - Handle front desk activities not limited to incoming calls & phone enquiries. - Attend to patient, including registrations, updating and keeping records and arranging patients’...