Senior Customer Service Assistant

2 days ago


Orchard Road, Singapore Recruit Express Pte Ltd Full time $4,000 - $6,000 per year
Job Description

Location: Orchard

Working Hours: Able to work rotating shifts, on weekends and public holidays. (5 day work week) AM shift - 9.30am to 7pm PM shift pm to 10.15pm

Job Scope:

. Oversee the day-to-day operations of Concierge Counter

. Attend to customer enquiries & feedback

. Manage gift voucher sale and reimbursement

. Support the mall's marketing activities and perform general admin duties

. Provide administrative and logistical support to Marcom such as (i) Manage and administer lucky draws, gift redemption for promotional campaigns (ii) Monitor inventory and logistics of premiums and equipment

. Be mall ambassadors by providing exemplary customer service

. All other matters relating to Customer Service and Concierge Counter

. Undertake ad hoc projects and responsibilities that may be assigned from time to time
Job Requirements:
. Min. 1 to 2 years relevant experience in customer service

. First aid and AED training an added advantage

For interested applicants, please send your updated resume to: [Confidential Information]
All candidates information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599


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