Warehouse Customer Service Officer

**Job Scope** - Perform data processing and transactions on WMS (warehouse management system or customer’s system. - Verify the billing summaries to customers with operational documents. - Keep any operational documents properly. - Liaise with operation team members to arrange any inbound / outbound activities within a set timeline. - Immediate reporting...

**Job Scope** - Customer’s order and data processing on WMS (warehouse management system) - Verify operational documents with billing summaries to be sent to customers - Ensure that Customer Service operational documents properly - Liaise with operation team members to arrange any inbound / outbound activities within a set time line - Report irregularity...

**Job Descriptions** - Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager - Initiate and Manage Continuous Improvement Activities - Support data processing and analysis on inventory data / transaction data - To prepare relevant documents and participate in customer audit with operation team and quality team -...

**Job Descriptions** - To lead and manage Customer Service Team (approx. 15 to 20 members) under the Operations Excellence Manager - To lead Project Management and Implementation (Initiatives on Task Management / Timeline Management) - To manage and control project task lists / trackers - To draft presentation materials and make a presentation to customers -...

**1-1. Primary Job scopes**: - Unloading pallets from incoming laden containers by forklift - Perform the inbound verification by using either eye-ball checking or scanning - Perform break-bulk from mixed SKU pallets or cartons - Put-away to either selective rankings / shelvings *In case of put-away to selective racking, the reach truck needs to be...

**Job Scope** - Promotion and marketing of export sea-freight services - Visits and services customers - Ensure customer’s satisfaction and on quality of service - Attend to sales enquiries and customers’ complaints - Liaise closely with export operations staff & update customers on the status of export shipments - Prepares shipment Sales Department /...

**About the Role / 职位介绍：** iWorld Learning is looking for a detail-oriented, energetic, and friendly Customer Service Executive to join our international team. In this role, you will provide professional support to students and parents from various countries, including assistance with learning-related arrangements and day-to-day administrative...

This role is to maintain inventory accuracy and assisting in the smooth execution of day-to-day warehouse activities in compliance with all safety regulations. **Responsibilities**: - Perform daily cleaning for all MHE to prevent dirt and pellet debris. - Always keep the warehouse clean, organized, and following safety guidelines and protocols. - Able to...

**Responsibility**: - Manage daily operations within warehouse - Maintain close working relationship with customer - Monitor progress, productivity and KPIs set for staff and department. - Good supervisory skills, able to manage an operations team. - Keep track and implement processes, check on quality - Evaluate and provide staff development plans, process...

**Job Scope**: - Arrange and coordinate import/export shipments according to customer’s requirements including its documentations - Arrange booking and coordinate all shipping activities - Arrange timely collections/ Dispatch according to customer’s request - Handle systems transactions in freight system - Work closely with overseas agents / office,...

**1-1. Overall Operations Supervision** - Supervise overall warehouse operations including SG local transportation from/to company’s warehouse(s) - Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM - Supervise and monitor...

**Position Summary**: This role is responsible for overall customer service function in Asia. **Role and Responsibilities** - Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve departments sustainability and meet business needs. - Develop CS management...

**Responsibilities**: - Making & receiving customer inquiry calls - Handling customer complaints - Collecting & analysing customer feedback - Responding to customer reviews - Support software training & software installation with customer - Intervention driver fatigue cases for commercial bus & SME companies - Assist in the retrieval of camera footage for...

**Job Scope** *** - Attend to customers’ inquiry - Prepare and process Air Export booking request - Arrange for collection of cargo at customers’ premise - Provide booking confirmation and flight details to customers - Mange customers’ expectations and complaints - Correspond with overseas offices on shipment status and inquiries - Verify invoices...

Coordinate with Customer Service and Warehouse on operation matters - Process Shipping Document and execute AWBs - Ensure accurate input of dimension, weight, rates, and other data into system - Perform check and verification of compliance for DG and Temperature Control cargo - Send pre-alerts to overseas destination - Monitor consol cut-off and cargo lodge...

**Job Scope** - Attend to customers’ inquiry - Prepare and process Air Export booking request - Arrange for collection of cargo at customers’ premise - Provide booking confirmation and flight details to customers - Mange customers’ expectations and complaints - Verify invoices from vendor - Prepare customers’ report - Monitor closely on assigned...

JOB DESCRIPTION: - Delighting the Customer - Main communication window and support on Customer’s requests and feedback. - Prepare quotations and acknowledges customer’s orders - Prepare order entry forms and maintain all contract review records - Liaise with customer/vendor/ internal departments concerning the status of customer’s sample, projects or...

Coordinate with Air Cargo and Warehouse on operation matters - Coordinate with vendor for delivery to customer place - Monitoring delivery status from Air Cargo to Customer place - ensure smooth operations for receiving and delivery - Ad hoc visiting terminal for side verification **Tentative work patterns (might change)** 0830 - 1800 [Mon - Fri] | OFF...

**RESPONSIBILITIES AND DUTIES OF THE** **Customer Service Officer** **Roles and Responsibilities**: - Engage with customers by providing warm and sincere customer service - Handle front desk activities not limited to incoming calls & phone enquiries. - Attend to patient, including registrations, updating and keeping records and arranging patients’...

**Position Summary** This position is responsible for leading a team in the provision of logistics operational management. **Responsibilities** - Assist the Operations Manager in running, planning and overseeing the smooth running of day-to-day operations. - Lead the team to achieve the department’s KPI goals. - Prepare, maintain and update documentation...