Air Import Customer Service Coordinator

**Job Scope** - Attend to customers’ inquiry - Prepare and process Air Export booking request - Arrange for collection of cargo at customers’ premise - Provide booking confirmation and flight details to customers - Mange customers’ expectations and complaints - Verify invoices from vendor - Prepare customers’ report - Monitor closely on assigned...

**Job Scope** *** - Attend to customers’ inquiry - Prepare and process Air Export booking request - Arrange for collection of cargo at customers’ premise - Provide booking confirmation and flight details to customers - Mange customers’ expectations and complaints - Correspond with overseas offices on shipment status and inquiries - Verify invoices...

1.Help customers with questions and provide customers information about our services and capabilities. 2.Acknowledging and resolving customers’ complaints and feedback after internal discussion. 3.Monitoring customers’ orders / shipments before origin ship-out, in-transit, arrival, delivery and after delivery (POD) to customer and customer's...

**Job Scope** - Attend to customers’ inquiry - Prepare and process Air Export booking request - Arrange for collection of cargo at customers’ premise - Provide booking confirmation and flight details to customers - Mange customers’ expectations and complaints - Correspond with overseas offices on shipment status and inquiries - Verify invoices from...

Minimum 2 - 3 years relevant working experience in similar industry - Develop and/or participate in intervention strategies to mitigate gaps in delivery of logistics services - Put in a mitigation plan whenever necessary - Support internal and external stakeholders on customer attraction and retention strategy - Participate in solutions that address...

**Job Scope** - Customer’s order and data processing on WMS (warehouse management system) - Verify operational documents with billing summaries to be sent to customers - Ensure that Customer Service operational documents properly - Liaise with operation team members to arrange any inbound / outbound activities within a set time line - Report irregularity...

**JOB DESCRIPTION** **Key Responsibilities**: 1.Portfolio & Account Management - Design, implement, measure & review portfolio strategy and action plan that align with commercial flight plan. - Monitor, analyze and manage the Performance of each account in the portfolio. - Build network and manage the relationship at all level within the client...

**KEY RESPONSIBILITIES**: 1. Manage External Recruitment - Sourcing applicants (internal/external, direct/via agents), screening applicants, preparation of selection process, coordination and participation in interviews, facilitating final decision and preparation of the employment offer. 2. HR Administration - Creation of HR letters for all of the employee...

This position is responsible for the preparation of operations documents, timely updates WMS and provide support in general logistics administrative functions. **Responsibilities** - Coordination and preparation of all necessary documentation - Order processing - Daily resource planning - Leading inbound and inventory functions - Liaison with trucking...

**Job Descriptions** - Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager - Initiate and Manage Continuous Improvement Activities - Support data processing and analysis on inventory data / transaction data - To prepare relevant documents and participate in customer audit with operation team and quality team -...