Account Manager, Corporate

4 days ago

Anson Road, Singapore Air France KLM Full time

**JOB DESCRIPTION**

**Key Responsibilities**:
1.Portfolio & Account Management
- Design, implement, measure & review portfolio strategy and action plan that align with commercial flight plan.
- Monitor, analyze and manage the Performance of each account in the portfolio.
- Build network and manage the relationship at all level within the client organization.
- Efficiently respond to questions and ensure quick and adequate follow-up to actions defined.
- Plan and prepare visits carefully with the aim to discuss and improve results.
- Provide clients with relevant information and impactful presentations that correspond to customer’s needs and values.
- Ensure competitiveness and identify new revenue opportunities including cross-selling and up-selling.
- Timely and accurate preparation of the offer/contract renewal in line with the applicable policies and guidelines.

2. Prospection & Business Development
- Prepare a prospection (hunting) plan & consistently follow up the pipeline management process.
- Acquire new corporate accounts through referral, internal/external sales leads generation and other prospection method.
- Partnering with trade partners, chamber of commerce and business groups for new accounts acquisition.
- Participate and/or organize client events and Air France-KLM’ events to exploit new opportunities & increase revenue.

3. bluebiz/SME Program Management
- Responsible for overall bluebiz portfolio including activity, re-activation, usage of blue credits and achieving the target.
- Managing the performance of bluebiz in term of enrolment, revenue generated and active accounts.
- Maintaining bluebiz database quality by launching reactivation actions, following up enrollments and updating contacts.
- Promoting bluebiz benefits & program rules to bluebiz members, travel agencies and other organization.

4. Market Intelligence
- Stay up-to-date with airlines and travel industry latest news and trend.
- Gather information and report on competitors’ activities within guidelines set.

5. Sales Excellence
- Pursue efforts to enhance sales competences and skills with the aim of continuously improving performance.
- Strive for excellence, be an expert and achieve defined target & KPI.
- Stay up-to-date on Air France-KLM’s product & services, information and policies.
- Deliver excellence input for sales meetings, internal business review and during 1:1 meeting.
- Ensure accurate and timely reporting on sales activities in relevant systems.
- Ensure compliance with commercial policies and align with commercial action plan.
- The responsibilities and tasks of the position are not limited to the above mentioned and change might occur in concert with direct Manager._

**Knowledge and experience**:

- Bachelor or Master degree (preferably in business administration, economics or similar), or proven capacity to work at this level.
- 2 years commercial experience (preferably in a sales position).
- Proficient in English language, French being a plus.

**Competencies**:

- Results orientation
- Entrepreneurship
- Customer focus
- Listening skills
- Building relationships
- Initiative & proactivity
- Planning & Organization
- Analytical skills
- Persuasiveness
- Self-motivated

**Job Types**: Full-time, Permanent

**Salary**: $3,500.00 - $6,000.00 per month

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary

**Experience**:

- Account management: 1 year (preferred)

Work Location: In person

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