Customer Service Executive

**Responsibilities**: - Making & receiving customer inquiry calls - Handling customer complaints - Collecting & analysing customer feedback - Responding to customer reviews - Support software training & software installation with customer - Intervention driver fatigue cases for commercial bus & SME companies - Assist in the retrieval of camera footage for...

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues. Key Responsibilities: - Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction. - Work collaboratively with various...

**JOB DESCRIPTION**: - Delighting the Customer - Main communication window and support on Customer’s requests and feedback. - Prepare quotations and acknowledges customer’s orders - Prepare order entry forms and maintain all contract review records - Liaise with customer/vendor/ internal departments concerning the status of customer’s sample, projects...

You are reliable and hardworking with great communication skills, **Job Highlights** - Competitive salary, benefits and performance bonuses - Career growth advancement - Central working location at Kallang with performance-tied option of hybrid **Job Requirements** - 5 days work week - Minimum 1 year experience in relevant role with knowledge in Microsoft...

**Job Scope** - Reporting to the Export Manager - Responsible for overall customer service excellence - Ensure day to day Customer Service activities conform to SOP - Continuous process improvement and/or innovation - Minimum 2 - 3 years relevant working experience in similar industry - Develop and/or participate in intervention strategies to mitigate gaps...

**Position Summary**: This role is responsible for overall customer service function in Asia. **Role and Responsibilities** - Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve departments sustainability and meet business needs. - Develop CS management...

**Job Scope** - Customer’s order and data processing on WMS (warehouse management system) - Verify operational documents with billing summaries to be sent to customers - Ensure that Customer Service operational documents properly - Liaise with operation team members to arrange any inbound / outbound activities within a set time line - Report irregularity...

Minimum 2 - 3 years relevant working experience in similar industry - Develop and/or participate in intervention strategies to mitigate gaps in delivery of logistics services - Put in a mitigation plan whenever necessary - Support internal and external stakeholders on customer attraction and retention strategy - Participate in solutions that address...

**About the Role / 职位介绍：** iWorld Learning is looking for a detail-oriented, energetic, and friendly Customer Service Executive to join our international team. In this role, you will provide professional support to students and parents from various countries, including assistance with learning-related arrangements and day-to-day administrative

COMPANY DESCRIPTION Marriott Customer Engagement Centre (CEC) Singapore serves as a key hub for Marriott International's customer service and support operations in the Asia Pacific region. DESIGNATION : [Marriott International] Sales & Services Associate (English & Korean Speaking) RESPONSIBILITIES Responsibilities include processing reservation requests...