Customer Service Executive

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues. Key Responsibilities: - Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction. - Work collaboratively with various...

**Responsibilities**: - Making & receiving customer inquiry calls - Handling customer complaints - Collecting & analysing customer feedback - Responding to customer reviews - Support software training & software installation with customer - Intervention driver fatigue cases for commercial bus & SME companies - Assist in the retrieval of camera footage for...

Minimum 2 - 3 years relevant working experience in similar industry - Develop and/or participate in intervention strategies to mitigate gaps in delivery of logistics services - Put in a mitigation plan whenever necessary - Support internal and external stakeholders on customer attraction and retention strategy - Participate in solutions that address...

**About the Role / 职位介绍：** iWorld Learning is looking for a detail-oriented, energetic, and friendly Customer Service Executive to join our international team. In this role, you will provide professional support to students and parents from various countries, including assistance with learning-related arrangements and day-to-day administrative

We are seeking a dedicated and enthusiastic individual to join our team as a Career Service Executive. As a Career Service Executive, you will play a pivotal role in assisting individuals in their career development and job search efforts. You will provide guidance, resources, and support to help our clients navigate their career paths and achieve their...

**Job Scope** - Perform data processing and transactions on WMS (warehouse management system or customer’s system. - Verify the billing summaries to customers with operational documents. - Keep any operational documents properly. - Liaise with operation team members to arrange any inbound / outbound activities within a set timeline. - Immediate reporting...

**Job Scope** - Customer’s order and data processing on WMS (warehouse management system) - Verify operational documents with billing summaries to be sent to customers - Ensure that Customer Service operational documents properly - Liaise with operation team members to arrange any inbound / outbound activities within a set time line - Report irregularity...

COMPANY DESCRIPTION Marriott Customer Engagement Centre (CEC) Singapore serves as a key hub for Marriott International's customer service and support operations in the Asia Pacific region. DESIGNATION : [Marriott International] Sales & Services Associate (English & Korean Speaking) RESPONSIBILITIES Responsibilities include processing reservation requests...

1.Help customers with questions and provide customers information about our services and capabilities. 2.Acknowledging and resolving customers’ complaints and feedback after internal discussion. 3.Monitoring customers’ orders / shipments before origin ship-out, in-transit, arrival, delivery and after delivery (POD) to customer and customer's...

**Job Scope** *** - Attend to customers’ inquiry - Prepare and process Air Export booking request - Arrange for collection of cargo at customers’ premise - Provide booking confirmation and flight details to customers - Mange customers’ expectations and complaints - Correspond with overseas offices on shipment status and inquiries - Verify invoices...