Customer Service Officer

**Job Scope** - Promotion and marketing of export sea-freight services - Visits and services customers - Ensure customer’s satisfaction and on quality of service - Attend to sales enquiries and customers’ complaints - Liaise closely with export operations staff & update customers on the status of export shipments - Prepares shipment Sales Department /...

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include: **Customer Support**: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical...

COMPANY DESCRIPTION Marriott Customer Engagement Centre (CEC) Singapore serves as a key hub for Marriott International's customer service and support operations in the Asia Pacific region. DESIGNATION : [Marriott International] Sales & Services Associate (English & Korean Speaking) RESPONSIBILITIES Responsibilities include processing reservation requests...

**Position Summary**: This role is responsible for overall customer service function in Asia. **Role and Responsibilities** - Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs. - Develop CS management...

**Job Scope** - Attend to customers’ inquiry - Prepare and process Air Export booking request - Arrange for collection of cargo at customers’ premise - Provide booking confirmation and flight details to customers - Mange customers’ expectations and complaints - Correspond with overseas offices on shipment status and inquiries - Verify invoices from...

**Responsibilities**: - Making & receiving customer inquiry calls - Handling customer complaints - Collecting & analysing customer feedback - Responding to customer reviews - Support software training & software installation with customer - Intervention driver fatigue cases for commercial bus & SME companies - Assist in the retrieval of camera footage for...

**Job Descriptions** - To lead and manage Customer Service Team (approx. 15 to 20 members) under the Operations Excellence Manager - To lead Project Management and Implementation (Initiatives on Task Management / Timeline Management) - To manage and control project task lists / trackers - To draft presentation materials and make a presentation to customers -...

**Key Responsibilities** - As a Customer Services Officer at EA, be responsible for providing exceptional customer service to our clients, ensuring their needs are met promptly and efficiently. - Appointment Scheduling: Coordinating appointments for clients with our accounting professionals, ensuring schedules are organized efficiently to maximize client...

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include: **Customer Support**: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical...

Working environment : Chinese Language Enrichment Centre. **Responsibilities**: - Assist in administrative duties pertaining to student and course registration matters - Provide professional service and advice in order to achieve customer satisfaction - Assist customers with their enquires and concerns with a service oriented attitude - Actively promote...