Customer Service Executive

6 hours ago


Anson Road, Singapore Flintex Consulting Pte Ltd Full time

**Responsibilities**:

- Making & receiving customer inquiry calls
- Handling customer complaints
- Collecting & analysing customer feedback
- Responding to customer reviews
- Support software training & software installation with customer
- Intervention driver fatigue cases for commercial bus & SME companies
- Assist in the retrieval of camera footage for customers
- Prepare usage report for sales team for grants claim
- Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases
- Data analytics for software & product accuracy
- Back-end QC check for new vehicle installation project
- Observe & monitor for server performance
- Arrange CCTV installation or maintenance booking with the customer

**Additional Information**:

- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to share work among the customer service team
- Attentiveness and patience
- Time-management skills
- Ability to find positivity in any situation

Customer Service Executive



  • Anson Road, Singapore Flintex Consulting Pte Ltd Full time

    **Job Descriptions** - Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager - Initiate and Manage Continuous Improvement Activities - Support data processing and analysis on inventory data / transaction data - To prepare relevant documents and participate in customer audit with operation team and quality team -...


  • Anson Road, Singapore Flintex Consulting Pte Ltd Full time

    **Responsibilities**: - Making & receiving customer inquiry calls - Handling customer complaints - Collecting & analysing customer feedback - Responding to customer reviews - Support software training & software installation with customer - Intervention driver fatigue cases for commercial bus & SME companies - Assist in the retrieval of camera footage for...


  • Anson Road, Singapore Flintex Consulting Pte Ltd Full time

    **JOB DESCRIPTION**: - Delighting the Customer - Main communication window and support on Customer’s requests and feedback. - Prepare quotations and acknowledges customer’s orders - Prepare order entry forms and maintain all contract review records - Liaise with customer/vendor/ internal departments concerning the status of customer’s sample, projects...


  • Anson Road, Singapore Flintex Consulting Pte Ltd Full time

    **JOB DESCRIPTION**: - Delighting the Customer - Main communication window and support on Customer’s requests and feedback. - Prepare quotations and acknowledges customer’s orders - Prepare order entry forms and maintain all contract review records - Liaise with customer/vendor/ internal departments concerning the status of customer’s sample, projects...


  • Anson Road, Singapore Flintex Consulting Pte Ltd Full time

    Diploma / GCE 'O' Level - Minimum 2 years relevant experience - Customer-Oriented Attitude - Applicants with Engineering background is an added advantage

  • Customer Service

    2 weeks ago


    Anson Road, Singapore Flintex Consulting Pte Ltd Full time

    You are reliable and hardworking with great communication skills, **Job Highlights** - Competitive salary, benefits and performance bonuses - Career growth advancement - Central working location at Kallang with performance-tied option of hybrid **Job Requirements** - 5 days work week - Minimum 1 year experience in relevant role with knowledge in Microsoft...


  • Anson Road, Singapore Flintex Consulting Pte Ltd Full time

    **Job Scope** - Reporting to the Export Manager - Responsible for overall customer service excellence - Ensure day to day Customer Service activities conform to SOP - Continuous process improvement and/or innovation - Minimum 2 - 3 years relevant working experience in similar industry - Develop and/or participate in intervention strategies to mitigate gaps...


  • Anson Road, Singapore Flintex Consulting Pte Ltd Full time

    **Job Scope** - Reporting to the Export Manager - Responsible for overall customer service excellence - Ensure day to day Customer Service activities conform to SOP - Continuous process improvement and/or innovation - Minimum 2 - 3 years relevant working experience in similar industry - Develop and/or participate in intervention strategies to mitigate gaps...


  • Anson Road, Singapore Flintex Consulting Pte Ltd Full time

    **Position Summary**: This role is responsible for overall customer service function in Asia. **Role and Responsibilities** - Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve departments sustainability and meet business needs. - Develop CS management...


  • Anson Road, Singapore Flintex Consulting Pte Ltd Full time

    **Position Summary**: This role is responsible for overall customer service function in Asia. **Role and Responsibilities** - Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve departments sustainability and meet business needs. - Develop CS management...