Customer Support Executive

**Job Descriptions** - Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager - Initiate and Manage Continuous Improvement Activities - Support data processing and analysis on inventory data / transaction data - To prepare relevant documents and participate in customer audit with operation team and quality team -...

Support Daily Sales Operation - Reporting Daily/Monthly sales and stock report - Maintaining product price list - Supporting update on customer platform stock and price - Supporting marketing collaterals for events & order forms - Work closely with the team to drive sales to meet target - Provide support in any planning, coordination and execution of any...

**Purpose** The UAT & System Support Executive's role is to (A) perform User Acceptance Testing (UAT) to ensure that the solution by the project meets the functional and non-functional requirements specified in the business requirement document (BRD), (B) To support Customer Service operations and be the single point of contact for Information System in...

**Role and Responsibilities** - Provide assistance, knowledge and user support in all aspects of IT. - Install standard business desktop/laptop Images to an agreed standard. - Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs. - Provide basic hardware/software...

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues. Key Responsibilities: - Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction. - Work collaboratively with various...

We are seeking a passionate, detail-oriented Customer Support Executive to join our team in Singapore. In this role, you'll be the first point of contact for our clients, ensuring they receive timely and professional assistance. **Responsibilities**: - Process translation orders and manage client accounts - Coordinate with translators to ensure timely...

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include: **Customer Support**: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical...

**Job Purpose** Join the External Relations and Student Life (ERSL) team at the Faculty of Arts & Social Sciences (FASS), where we are dedicated to enhancing experiential learning, career readiness, student wellness, and leadership within FASS-based student clubs and societies. We are looking for a passionate and dedicated individual to join our team as an...

You are reliable and hardworking with great communication skills, **Job Highlights** - Competitive salary, benefits and performance bonuses - Career growth advancement - Central working location at Kallang with performance-tied option of hybrid **Job Requirements** - 5 days work week - Minimum 1 year experience in relevant role with knowledge in Microsoft...

**JD - End User Computing / AV Support Analyst** **Purpose and Scope** **Role and Responsibilities** - Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems - Install standard business desktop/laptop Images to an agreed standard. - Configure and install appropriate...