Uat & System Support Executive
3 days ago
**Purpose** The UAT & System Support Executive's role is to (A) perform User Acceptance Testing (UAT) to ensure that the solution by the project meets the functional and non-functional requirements specified in the business requirement document (BRD), (B) To support Customer Service operations and be the single point of contact for Information System in relation to CRM issues (C) Monitor and track system defects by working with other stakeholders to ensure that issue is addressed and update operations team **Responsibilities** - Attend requirements and IA review sessions to ensure compliance to ops brief as well as policy and processes. - Identify interdependencies, ambiguities in documentation and make suggestions to improve requirements and ensure usability. - Draft & review test cases with stakeholders. - Execute test cases in relation to functional and UI end-to-end testing, report on test result within specified time frame. - Report on Defect and ensure traceability of defect incident to test cases. - Ensure test results are documented correctly for sign off. - Assess readiness for project deployment recommendation based on test results. - Perform "live" or post deployment validation when required. - Support Customer Service operations and be the single point of contact for Information System in relation to CRM issues. - Liaise with stakeholders on system (in the defined scope) enhancements that will impact frontline team. - Monitor and track system defects by working with relevant stakeholders to ensure that issue is addressed and update Customer Service operations team. - Manage Customer Service-related projects in relation to system enhancements and communicate changes to operations.
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End User Support Executive
3 days ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full time**Role and Responsibilities** - Provide assistance, knowledge and user support in all aspects of IT. - Install standard business desktop/laptop Images to an agreed standard. - Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs. - Provide basic hardware/software...
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Tech Support Executive
2 weeks ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full timeThis position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include: **Customer Support**: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical...
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Test Management Lead
2 weeks ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full timeWe are looking for a Test Management Lead for our SG IT team who will be responsible for ensuring the IT QA and test goals of assigned projects can be achieved on time. The Test Management lead will be supporting our client on testing such as Integration Testing, System Testing, Functional Testing, Smoke Testing, Regression Testing, UAT testing, database...
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Regional System Administrator
5 days ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full time**Summary** This position is to manage regional network system that involve design, implementation, support and alignment with HQ in governance rules. - Manage active directory, server, server virtualization, Cisco switches and routers. - Manage User Accounts on Azure AD for all Office 365 Services. - Manage and Monitor Cloud Infrastructure on Microsoft...
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Analyst Programmer
2 weeks ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full time**Key Roles & Responsibilities**: - Develop system according to audit requirements, rules and regulations. - Liaise with DBA team to gather feedback on database design and provide remedy - Create and document unit test and assist QA team and users to finish QAT and UAT. - Participate in supporting, troubleshooting and resolving issues for existing...
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Senior System Engineer
2 weeks ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full time**JOB SCOPE** This role requires an experienced System Operation Senior Engineer with in-depth enterprise system technical expertise to operate the System Services. This role must also possess the ability to communicate and collaborate with various IT teams such as project managers, enterprise architects, management, and business leaders. - Provide critical...
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System Engineer
2 weeks ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full time**Responsibilities**: 1. Install, configure, patching of software and hardware 2. Manage network devices and technology tools 3. Ability to understand overall system network architecture 4. Monitor performance and maintain on-premise systems or Cloud services according to requirements 5. Troubleshoot issues and outages 6. Ensure security through access...
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System Engineer
5 days ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full time**Responsibilities**: 1. Install, configure, patching of software and hardware 2. Manage network devices and technology tools 3. Ability to understand overall system network architecture 7. Ensure security through access controls, backups and firewalls 8. Generate and maintain technical documentation, manuals and IT policies 9. Provide IT & Cyber...
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IT Support Engineer
2 weeks ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full time**Roles and Responsibilities**: - Monitoring and managing all installed systems and infrastructure - Perform security remediation - Ensure compliance to Security Policies and Standards - Evaluate the existing systems and provide the technical direction to IT support staff. - Oversee the development of customized software and hardware requirement. - Plan and...
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Claims Support
2 weeks ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full time**Claims Vision** To act in accordance with, drive, and further the aims set out in the claims vision: “to continually push the boundaries of customer excellence through an empowered, collaborative and innovative approach to claims; to be the envy of the market”, always demonstrating and upholding the Company’s claims values. **Proactive Claims...