Warehouse Customer Service Officer

**Job Scope** - Customer’s order and data processing on WMS (warehouse management system) - Verify operational documents with billing summaries to be sent to customers - Ensure that Customer Service operational documents properly - Liaise with operation team members to arrange any inbound / outbound activities within a set time line - Report irregularity...

**Job Descriptions** - Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager - Initiate and Manage Continuous Improvement Activities - Support data processing and analysis on inventory data / transaction data - To prepare relevant documents and participate in customer audit with operation team and quality team -...

**Job Descriptions** - To lead and manage Customer Service Team (approx. 15 to 20 members) under the Operations Excellence Manager - To lead Project Management and Implementation (Initiatives on Task Management / Timeline Management) - To manage and control project task lists / trackers - To draft presentation materials and make a presentation to customers -...

**Warehouse Supervisor (Logistics)** **Job scope** - Job delegation on day to day operations based on the attendance and volume or respective customers. - Responsible to liaise with customer service department to arrange all inbound/outbound activities within deadline - Conduct daily spot checks on documentation, warehouse operation process, warehouse...

**About the Role / 职位介绍：** iWorld Learning is looking for a detail-oriented, energetic, and friendly Customer Service Executive to join our international team. In this role, you will provide professional support to students and parents from various countries, including assistance with learning-related arrangements and day-to-day administrative

This role is to maintain inventory accuracy and assisting in the smooth execution of day-to-day warehouse activities in compliance with all safety regulations. **Responsibilities**: - Perform daily cleaning for all MHE to prevent dirt and pellet debris. - Always keep the warehouse clean, organized, and following safety guidelines and protocols. - Able to...

**Responsibility**: - Manage daily operations within warehouse - Maintain close working relationship with customer - Monitor progress, productivity and KPIs set for staff and department. - Good supervisory skills, able to manage an operations team. - Keep track and implement processes, check on quality - Evaluate and provide staff development plans, process...

**Roles and Responsibilities**: Join our vibrant and fun-loving team as a customer service representative, where every day is an opportunity to make a positive impact on our clients and the company. We're not just about business—our culture is rooted in creating meaningful connections, fostering a supportive environment, and genuinely loving what we do. In...

**1-1. Overall Operations Supervision** - Supervise overall warehouse operations including SG local transportation from/to company’s warehouse(s) - Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM - Supervise and monitor...

**Responsibilities**: - Making & receiving customer inquiry calls - Handling customer complaints - Collecting & analysing customer feedback - Responding to customer reviews - Support software training & software installation with customer - Intervention driver fatigue cases for commercial bus & SME companies - Assist in the retrieval of camera footage for...