Air Export Customer Service Coordinator

**Job Scope** *** - Attend to customers’ inquiry - Prepare and process Air Export booking request - Arrange for collection of cargo at customers’ premise - Provide booking confirmation and flight details to customers - Mange customers’ expectations and complaints - Correspond with overseas offices on shipment status and inquiries - Verify invoices...

**Job Scope** - Attend to customers’ inquiry - Prepare and process Air Export booking request - Arrange for collection of cargo at customers’ premise - Provide booking confirmation and flight details to customers - Mange customers’ expectations and complaints - Verify invoices from vendor - Prepare customers’ report - Monitor closely on assigned...

To monitor closely assigned customers’ inbound shipments - Work closely with respective overseas offices to monitor its uplift at point of export till its arrival - Update customers promptly of delivery date and if any irregularity to inform them - Maintain close communication with overseas offices, internal customers, authorized contractors and ground...

Assist to plan pallet build-up/cargo loading of each flight for efficient space utilization - On-site attendance of warehouse/ramp to ensure maximum uplift and minimize off-loading - Co-ordinate with appointed ground handling agent for operational matters - Generate post-flight reports - Monitors shipments for on-time delivery and notify destinations when...

Minimum 2 - 3 years relevant working experience in similar industry - Develop and/or participate in intervention strategies to mitigate gaps in delivery of logistics services - Put in a mitigation plan whenever necessary - Support internal and external stakeholders on customer attraction and retention strategy - Participate in solutions that address...

1.Help customers with questions and provide customers information about our services and capabilities. 2.Acknowledging and resolving customers’ complaints and feedback after internal discussion. 3.Monitoring customers’ orders / shipments before origin ship-out, in-transit, arrival, delivery and after delivery (POD) to customer and customer's...

The Export Sales Manager is responsible for generating sales for the business using a variety of sales techniques for the export markets. Export Sales Manager would promote all our products that the company could offer and would follow up any leads to sourcing new clients or direct dealers **Responsibilities**: - Achieve the export sales target allocated...

**Job Scope** - Customer’s order and data processing on WMS (warehouse management system) - Verify operational documents with billing summaries to be sent to customers - Ensure that Customer Service operational documents properly - Liaise with operation team members to arrange any inbound / outbound activities within a set time line - Report irregularity...

For this, your responsibilities are to: - Manage Calendar - coordinate and schedule meeting call appointments, set reminders, researching and making restaurants reservations, organize and handle travel arrangements - Manage day to day secretarial support and administrative works - Oversee and liaise with external vendors on facilities and maintenance: air...

This position is responsible for the preparation of operations documents, timely updates WMS and provide support in general logistics administrative functions. **Responsibilities** - Coordination and preparation of all necessary documentation - Order processing - Daily resource planning - Leading inbound and inventory functions - Liaison with trucking...