Front Office Support

**Purpose of Position**

**Responsibilities**

**1 **Pre-trade activities support (40%)**
- Perform on-boarding due diligence process on counterparties in accordance with RtMI’s company policies and guidelines.
- Support external/internal stakeholders’ engagement in preparing trading contracts with the support from traders and in-house legal department.

**2 Trade and post trades activities (50%)**
- Responsible for assigned trading / operations and seek necessary approvals in accordance with RtMI’s company policies and guidelines.
- Monitor and follow up on physical commercial contract status with counterparties to ensure successful contract delivery.
- Monitor and take necessary initiative to implement or ensure appropriate controls on commercial/ credit risks/ market risks are in place.
- Ensure timely reporting of trade recap/contract memo to middle office and accuracy in the entries of trade data into in-house trading system, collaborating closely with middle office to resolve any discrepancies.
- Collaborate with and assist operations team on the execution of contracts on day-to-day shipping matters (including Letter of Credit, Original Bill of Laden, etc.) related to the trades seeking clarification from Credit, Legal, or any other internal stakeholders as necessary.
- Manage external/internal stakeholder engagements and resolve customer complaints (if required).
- Preparation of reports in Japanese for communication and routine updates to MC Tokyo.
- Liaison with the Japan team for market intelligence in Japanese and provide translation to English for understanding of local team members.

**3 Others (10%)**
- Support with ad-hoc requests from support function teams and provide trade related data or information.
- Take initiative in supporting the colleagues outside of assigned responsibilities to enhance the total value/trading portfolio of the global Thermal Coal team.
- Contribute to ad-hoc projects or trading system changes/upgrades with middle office colleagues.
- Create reports as required by Global Head/Head of Trading. Perform other related duties as required.

**EXPERIENCE**
- Degree in Business, International trade, or other relevant fields.
- Min. 2-3 years of relevant experience in trading companies and familiar with physical trading of bulk commodity (coal, bauxite, nickel, copper, iron ore).
- Business level Japanese proficiency required due to communication and preparation of documents in Japanese.

**KNOWLEDGE, SKILLS, AND ABILITIES**
- Basic commodity trading knowledge.
- Business operations (such as flow of international trading, Letter of Credit, Security Trade Control, Internal Control).
- Understanding of the economic, cultural, and political environment that the company may face in the relevant markets.
- Business level proficiency for both written and verbal communication.
- Any other language skills at business proficiency besides English would be a plus due to markets handled.
- Freight exposure and knowledge of handling Bill of Laden, Letter of Credit, etc.
- Good financial acumen and balanced commercial mindset.
- Strict adherence to compliance.
- Excellent PC skills - advanced knowledge of Microsoft Office as well as trading systems, and willingness to learn new systems.
- Able to work under high pressure, remain calm and methodical.
- Able to prioritize workload.
- Meticulous and pay high level of attention to accuracy and details.
- Have initiative and the ability to work with little or no supervision.
- Possess cultural awareness and sensitivity and be flexible to changes.

**PERSONAL ATTRIBUTES**
- Team player with excellent communication skills.
- Honest, trustworthy, and respectful.
- Ambitious, driven, and responsible.
- Possess excellent interpersonal skills and positive mindset.
- Possess cultural awareness with a high sense of business ethics (attention to keeping confidentiality).
- Flexible and adaptable to changes.
- Able to prioritize work to and manage stress under fast-paced scenario.
- Meticulous and keen eye for details.