Operations Specialist, Front Office Support

7 days ago

Singapore Bank of Singapore Full time

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today

Bank of Singapore opens doors to new opportunities.

Start your career with Bank of Singapore as an
**Operations Specialist (Associate/ Senior Associate)** in our
**Front Office Support Services, Segment C** team

**Responsibilities**

**Pre-processing check**
- Ensure all relevant approval is obtained and instruction provided by Business adheres to procedure
- Escalate any deviation to procedure
- Liaison and coordination with various parties, including Front Office and various support departments
- Coverage for transaction related request includes: Payments, Deposit placement, rollover and withdrawals
- Coverage for account related request includes: Account opening, closure, migration and maintenance

**Control**
- Act as a control unit and be able to identify risk issues while interacting with Front office
- Ensure that exception processing is completed exactly according to the conditions set in the approval
- Perform an end of day review to ensure tasks are completed by signing off on the end of day checklist
- Ensure up to date procedure manuals and documentation

**Query Management**
- Handle BAU type of queries/issues ensuring that the case is resolved or properly escalated in a timely manner.
- Liaison and coordination with various parties, including Front Office and various support departments
- Ensure all queries from Business is resolved within expected timeframe or escalated to the correct parties

**Change Management**
- Identify control gaps and work with team to review process efficiency and deliver improvements
- Participate in projects as and when required

**Qualifications**

**Requirements**:

- 2 to 4 years of experience in Private Bank Operations especially in the area of Remittances, Account Opening/Maintenance or Client Service role
- Tertiary education with a good academic track record
- Good knowledge of Microsoft Office / Access / Power BI
- Clear written & verbal communication skills with all levels of staff
- Client-oriented mindset
- Meticulous and good team player
- Ability to work independently & drive initiatives forward until delivery
- Ability to work effectively with both Front Office and Support staff, at all levels
- Ability to work & deliver under time pressure
- Proactive in identifying any process gaps, providing or suggesting solutions to improve productivity
- Ability to perform ad-hoc system testing

  • Operations Specialist, Front Office Support

    7 days ago

    Singapore Bank of Singapore Full time

    -Bank of Singapore Singapore Posted 7 hours ago Permanent Competitive - Operations Specialist, Front Office Support Services, Segment C Services (Associate/ Senior Associate)- At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we...

  • Front Office Operations Specialist

    4 days ago

    Singapore beBeeClient Full time $40,000 - $60,000

    Front Office Operations SpecialistWe are seeking a skilled and experienced professional to provide exceptional client service and support the Front Office with various tasks. Key Responsibilities:Process client onboarding documentation and provide general services to Front Office staff.Cover and support activities part of end-to-end client lifecycle - from...

  • Front Office Operations Specialist

    15 hours ago

    Singapore beBeeOperations Full time $40,000 - $60,000

    At Hotel Indigo, we're looking for a highly skilled Front Office Operations Specialist to join our team. This exciting role involves managing all aspects of the front office, including the front desk, bell services, business centre, telephone services, concierge services, and guest services.Job Description:The successful candidate will be responsible for...

  • Operations Specialist, Front Office Support Services, Corporate Action

    1 week ago

    Singapore OCBC Bank Full time

    **Operations Specialist, Front Office Support Services, Corporate Action** **-** **(**25000028**)** We are seeking a team member to join our Front Office Support Services (FOSS) function. The incumbent will process corporate actions. **Responsibilities**: **Processing** - Process corporate actions, including authorization of corporate actions events in T24...

  • Front Office Support Professional

    15 hours ago

    Singapore beBeeCustomer Full time $1,920 - $2,400

    Job Title: Front Office AssistantWe are seeking a professional and friendly individual to join our team as a Front Office Assistant. The successful candidate will be responsible for providing exceptional customer service, managing the front desk operations, and ensuring seamless communication with patients, visitors, and staff.About the Role:This is an...

  • Front Office Operations Manager

    2 days ago

    Singapore beBeeOperations Full time $40,000 - $80,000

    Job Title: Front Office Operations ManagerWe are seeking a highly skilled and experienced professional to lead our Front Office operations. As a key member of our team, you will be responsible for ensuring seamless guest service delivery and maintaining the highest standards of customer satisfaction.About the Role:Lead and manage Front Office staff,...

  • Front Office Onboarding Professional

    3 days ago

    Singapore beBeeCompliance Full time

    Job Title:Front Office Onboarding SpecialistAbout the Role:The Front Office Onboarding Specialist is responsible for ensuring all new client accounts comply with Know Your Customer (KYC), Anti-Money Laundering (AML), and other regulatory requirements.Closely working with the Front Office, compliance, and operations teams, you will provide a seamless...

  • Front Office Operations Manager

    2 days ago

    Singapore beBeeOperations Full time

    Job Title: Front Office Operations Manager "> Job Summary: We are seeking a results-driven and detail-oriented professional to assume responsibility for the day-to-day operations of our front desk area. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing front office staff, and maintaining high...

  • Front Office Operations Specialist

    7 hours ago

    Singapore beBeeFrontOfficeManagement Full time $80,000 - $120,000

    Job OverviewThe Front Office Manager serves as a key figure in the administration and operational efficiency of the Front Office department.Main Responsibilities:Collaborate with senior management to drive overall departmental success.Develop effective strategies for optimal Front Office operations.Prioritize and implement short-term and long-term department...

  • Front Office Operations Manager

    15 hours ago

    Singapore beBeeOperations Full time $60,000 - $120,000

    Join us as a Front Office Operations Manager, and take on the exciting challenge of leading our front office operations to new heights. In this role, you will be responsible for ensuring seamless day-to-day operations, from managing front desk staff to implementing service standards.Job Description:As a Front Office Operations Manager, your primary...