Operations Specialist, Front Office Support

1 week ago


Singapore Bank of Singapore Full time

-Bank of Singapore
Singapore

Posted 7 hours ago Permanent Competitive
- Operations Specialist, Front Office Support Services, Segment C Services (Associate/ Senior Associate)- At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today
- Bank of Singapore opens doors to new opportunities.
- Start your career with Bank of Singapore as an
- **Operations Specialist (Associate/ Senior Associate)** in our
- **Front Office Support Services, Segment C** team-
**Responsibilities**

**Pre-processing check**
- Ensure all relevant approval is obtained and instruction provided by Business adheres to procedure
- Escalate any deviation to procedure
- Liaison and coordination with various parties, including Front Office and various support departments
- Coverage for transaction related request includes: Payments, Deposit placement, rollover and withdrawals
- Coverage for account related request includes: Account opening, closure, migration and maintenance

**Control**
- Act as a control unit and be able to identify risk issues while interacting with Front office
- Ensure that exception processing is completed exactly according to the conditions set in the approval
- Perform an end of day review to ensure tasks are completed by signing off on the end of day checklist
- Ensure up to date procedure manuals and documentation

**Query Management**
- Handle BAU type of queries/issues ensuring that the case is resolved or properly escalated in a timely manner.
- Liaison and coordination with various parties, including Front Office and various support departments
- Ensure all queries from Business is resolved within expected timeframe or escalated to the correct parties

**Change Management**
- Identify control gaps and work with team to review process efficiency and deliver improvements
- Participate in projects as and when required

**Qualifications**

**Requirements**:

- 2 to 4 years of experience in Private Bank Operations especially in the area of Remittances, Account Opening/Maintenance or Client Service role
- Tertiary education with a good academic track record
- Good knowledge of Microsoft Office / Access / Power BI
- Clear written & verbal communication skills with all levels of staff
- Client-oriented mindset
- Meticulous and good team player
- Ability to work independently & drive initiatives forward until delivery
- Ability to work effectively with both Front Office and Support staff, at all levels
- Ability to work & deliver under time pressure
- Proactive in identifying any process gaps, providing or suggesting solutions to improve productivity
- Ability to perform ad-hoc system testing

Job ID 230000TB



  • Singapore Bank of Singapore Full time

    At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and...


  • Singapore OCBC Bank Full time

    **Operations Specialist, Front Office Support Services, Corporate Action** **-** **(**25000028**)** We are seeking a team member to join our Front Office Support Services (FOSS) function. The incumbent will process corporate actions. **Responsibilities**: **Processing** - Process corporate actions, including authorization of corporate actions events in T24...


  • Singapore INTEGRITY PARTNERS PTE. LTD. Full time

    OverviewWe are seeking a highly organized and detail-oriented Front Desk Support Specialist to provide exceptional administrative support in our dynamic office environment.Key ResponsibilitiesReception Duties: Handle calls, visitors, mail, and courier services with a high level of professionalism and courtesy.Office upkeep and maintenance: Ensure the...


  • Singapore Re Source Partners Pte. Ltd. Full time

    Re Source Partners Pte. Ltd. is seeking a Front Desk Support Specialist to join our team in the aerospace, smart city, defense, and public security sector.The successful candidate will be responsible for managing all front desk duties over the counter, phone, and email. They will also identify, profile, and tier customers to the types of services that are...


  • Singapore Nicoll Curtin - Singapore Full time

    J- POSTED BY - Janelle Molina- RecruiterFollow Our client is looking for a Front Arena Specialist for their Singapore office. **Responsibilities**: - Capture requirements, plan, implement, test solutions in an Agile (SAFe) environment - Provide front user support for trading, middle office, and risk office - Join a team involved in 80% new functionalities...


  • Singapore CARLTON CITY HOTEL (SINGAPORE) PTE. LTD. Full time

    Job Title:Front Office ManagerJob Overview:We are seeking a highly skilled and experienced Front Office Manager to oversee the smooth operations of our Front Office functions. The successful candidate will be responsible for ensuring exceptional guest experiences, driving sales, and promoting hotel initiatives.Key Responsibilities:Oversight of Front Office...


  • Singapore PINPOINT ASIA INFOTECH PTE. LTD. Full time

    Roles & ResponsibilitiesOur client, a Leading Investment Bank, is looking for Front-Office Application Support. The successful candidate will provide technical expertise and operational support for critical trading platforms and front-office applications.Key ResponsibilitiesProvide hands-on support for front-office trading applications, ensuring...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Job DescriptionThe Innovation and Entrepreneurship Office at NTU seeks an exceptional individual to join our team as an IT Operations Support Specialist. This role will be responsible for providing on-site technical support for events held at the NTU Innovation Port, managing the venue's facilities booking system, and supporting general laboratory operations...


  • Singapore PASONA SINGAPORE PTE. LTD. Full time

    **Job Overview:**PASONA SINGAPORE PTE. LTD. is seeking a highly skilled Front Office Operations Manager to join our team. As a key member of the Front Office department, you will be responsible for ensuring the smooth operation of all front office functions.


  • Singapore EILEITHYIA SPECIALIST PTE. LTD. Full time

    Job SummaryEILEITHYIA SPECIALIST PTE. LTD. is seeking a skilled Clinical Support Specialist to join our team. This role provides administrative support to our obstetric and gynaecological specialists, ensuring the smooth operation of our clinic.The ideal candidate will have experience in a healthcare setting, with excellent communication skills and the...


  • Singapore This is an IT support group Full time

    As a Financial Services IT Support Specialist, you will play a critical role in ensuring the smooth operation of trading and back-office platforms. This is an IT support group that requires professionals with a strong background in financial services to provide technical support for critical front-office and post-trade applications.This position involves...


  • Singapore IBIS SINGAPORE ON BENCOOLEN Full time

    As a key member of the IBIS SINGAPORE ON BENCOOLEN team, you will play a vital role in ensuring exceptional guest experiences. The Front Office Operations Manager is responsible for providing general management support throughout the hotel at all times, monitoring guest satisfaction, service standards, security, employee activity, and physical defects with a...


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    **Job Description:**HAYS SPECIALIST RECRUITMENT PTE. LTD. is seeking an experienced Front of House Senior Executive to join their team.Company Overview:The company oversees a world-class events venue, hosting various events and conferences.Your New Role:As an FOH Senior Executive, you will be responsible for coordinating with different departments to ensure...


  • Singapore IKAS INTERNATIONAL (ASIA) PTE. LTD. Full time

    Roles & ResponsibilitiesFront Office Support AnalystWe are looking for a skilled Front Office Support Analyst to join our team. This role requires a strong understanding of FX Cash, Fixed Income, Commodities, and Derivatives trading, alongside technical expertise to provide high-quality support in a fast-paced environment.Responsibilities:Provide Level 2...


  • Singapore ZEN BEAUTY SERVICES LLP Full time

    Zen Beauty Services LLP is seeking a highly skilled Front Desk Support Specialist to join our team.About the RoleAs a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring that clients have a positive experience when interacting with our company.Key Responsibilities:Answer client inquiries via...


  • Singapore Hays Full time

    As a Front Office Integration Manager, you will play an important role in being on the frontline of the integration program which is a trusted partner for Front Office teams to ensure the seamless and effective client experience and being the key feedback provider to both Global and Regional teams to improve the on-going processes. This is a critical role...


  • Singapore FURAMA PTE. LTD. Full time

    **Company Overview:** FURAMA PTE. LTD. is a reputable hospitality provider with a strong commitment to delivering exceptional guest experiences.**Job Description: Front Office Operations ManagerDirect, control, and coordinate activities in guest services, reception, concierge, staff training, and administration to ensure effective operations and...


  • Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full time

    Job DescriptionThe Front Office Operations Manager role at Ascott International Management Pte Ltd is a dynamic position that requires a strong leader to oversee the smooth operation of our residence management services. Reporting directly to the Front Office Manager, this individual will be responsible for managing the day-to-day activities of the front...


  • Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    Job DescriptionThe Guest Services Supervisor will oversee the lobby operation, ensuring that guests are handled quickly and efficiently in all their needs. This includes monitoring guest satisfaction, service standards, security, employee activity, and physical defects with a focus on front office operations.The successful candidate will also coordinate with...


  • Singapore ORTHOPAEDIC SPECIALIST PRACTICE PTE. LTD. Full time

    We are an orthopaedic specialist practice dedicated to providing high-quality patient care. We are seeking a Medical Support Specialist to assist our surgeons in the clinic.Key Responsibilities:Registration of patients and management of appointment bookingsBooking of operating theatre time and making arrangements for surgeryChaperoning during treatment room...