Client Services Officer

1 week ago

Singapore Office Secretaries Full time

**Responsibilities**
- As a Client Services Officer, you will be responsible for managing our front desk and offer a variety of administrative support across our practice. Multi-tasking is essential in this role, it requires the ability to juggle and prioritize even when under time pressure, including the following:

- Coordinate front-desk activities, including distributing correspondence, redirecting phone calls and enquiries, and scheduling of duty roster
- Welcome visitors and colleagues with a warm and positive experience
- Manage courier bookings, receive incoming deliveries, and distribute mail
- Maintain the immaculate presentation of our office, ensuring all equipment on the floor is functional, and managing pantry and stationery stock levels
- Room management for multiple daily bookings. This includes arranging catering, offering refreshments, setting up AV/video conferencing and clearing the room after meetings have concluded for the next booking
- A variety of administration tasks including assisting other departments on tasks and ad-hoc projects (i.e., events coordination for Business Development, induction scheduling for Human Resources etc.)
- Has the initiative to stay a step ahead and identify opportunities to ensure processes are run more efficiently in the office
- This role may require working in shifts, hence flexibility is a plus
- Support Office Manager on day-to-day operational needs

**Requirements**:

- Proficient in MS Office and Outlook
- Effective knowledge and use of telephone, conference calls and video conferencing and basic knowledge of AV equipment
- Ability to work within deadlines with excellent attention to detail
- A willingness to support colleagues and get involved in things outside of the scope of your role
- Sound knowledge of front of house operations, ideally within professional services
- Strong verbal and written communication skills
- A collaborative, people-oriented mindset, and a flexible approach to your work

**HOW TO APPLY**:
Interested applicants, please submit your updated resume & a recent photo in MS Word format to:

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