
Client Service Officer
3 weeks ago
Key Responsibilities
- Customer Relationship Management:Acting as a liaison between clients and the company, developing strong relationships, and ensuring customer satisfaction.
- Brand Promotion:Representing the company at events, demonstrating products, providing information on services, and creating a positive brand image.
- Customer Service:Providing information, assisting with inquiries, and offering support to meet client needs.
- Marketing & Feedback:Collaborating with marketing teams to execute strategies, gather feedback from clients, and provide insights for future campaigns.
- Event & Public Engagement:Attending events and promotions to engage with customers and increase brand visibility.
- Content Creation:In some roles, creating content for social media, websites, or blogs to promote products and services.
Key Skills & Qualifications
- Communication & Interpersonal Skills:Excellent verbal and written communication skills for interacting with clients, colleagues, and the public.
- Customer Focus:A genuine passion for helping customers and providing a positive experience.
- Brand Knowledge:A deep understanding of the brand's products, services, and values to accurately represent them.
- Enthusiasm & Charisma:An outgoing and enthusiastic personality to effectively connect with people and promote the brand.
- Social Media Proficiency:Familiarity with social media platforms and content creation for digital outreach.
- Adaptability:The ability to adapt to changes and manage multiple tasks in a fast-paced environment.
- Teamwork:The ability to work harmoniously with team members to achieve company goals.
Front Office
Customer Relationship
Microsoft Office
Microsoft Excel
Social Media
Customer Support
Investigation
Hospitality Industry
Private Banking
Marketing
Transaction Banking
Banking
Customer Satisfaction
Laboratory
-
Client Services Officer
2 weeks ago
Singapore NEWAY TRAVEL SERVICE PTE. LTD. Full timeRole / Job Description - Corresponding with Clients - Assisting with Clients' requests including but not limited to: - Application of visa - Booking of tickets (flights/attractions) - Providing travel advice - Arranging of transportation **Requirements**: - Able to work shift hours - Able to work on weekends/public holidays - Able to work overtime - As...
-
Client Services Executive
5 days ago
Singapore BIPO Service Shanghai Limited Full time**JOB DESCRIPTION** **Role**:Client Services Executive **Reports to**: MD, Singapore & Indochina **Location**: Singapore **Responsibilities** - Oversee and perform full spectrum of payroll process to ensure accurate, timely and compliant delivery for clients - Ensure accuracy prior to processing of payroll, by conducting quality assurance within...
-
Client Services Specialist
1 week ago
Singapore Moody's Investors Service Full time**Customer & External Relations**: - Responsible for providing superior customer service as the point of contact across a range of research and data products, ensuring all clients perceive Moody's to be the provider of choice. - Resolve client issues, complete specific client requests, and advance product requests to the appropriate Service Specialist or...
-
Client Services Officer
1 week ago
Singapore HELU-TRANS (S) PRIVATE LIMITED Full time**Job responsibilities** - To communicate clearly and concisely with supervisor and colleagues (especially on client’s request and instructions) - To perform administrative works, such as but not limited to filing, billing, follow-up with job files in a timely and accurate manner - Assist with liaising with clients’ request in a timely manner - Prompt...
-
Client Service Officer
7 days ago
Singapore RESTE LABORATORIES PTE. LTD. Full time**Job Purpose**: The main job responsibility for this position is the accurate and efficient registration and administration of tests orders and ensure test reports are sent to clients within set turn around time. **Responsibilities**: Laboratory Client Service tasks include: - Answering and routing of incoming telephone calls. - Liaising with the despatch...
-
Client Service Officer
2 weeks ago
Singapore CORNERSTONE ADVISERS PTE. LTD. Full timeRoles & Responsibilities Key Responsibilities Customer Relationship Management:Acting as a liaison between clients and the company, developing strong relationships, and ensuring customer satisfaction. Brand Promotion:Representing the company at events, demonstrating products, providing information on services, and creating a positive brand image. ...
-
Client Services Officer
1 week ago
Singapore The Consulting Partnership Full timeMy client is a market leading provider of advanced financial trading and back office solutions globally. We are currently seeking a new member to the Client Services team, with an ambition to be part of a growing company whose goal is to accelerate their growth and talent pool within the APAC region. **Areas of responsibility** - Support, monitor and...
-
Client Service Officer
1 week ago
Singapore Citi Full time**Responsibilities**: - Deliver wealth management services to CITI PRIVATE BANK clients with guidance from the Banker teams. - Manage and execute client transactions with respect to business and individual banking, credit and investment products. Ensure transactions are completed within audit and compliance standards as well as timely. - Take ownership of...
-
Client Service Partner
1 week ago
Singapore CSC (Corporation Service Company) Full timeAs a Client Service Partner, you will be responsible for working with taking and fulfilling orders, as well as managing a portfolio of domain names. Additionally, you will be working with various Product Managers with different duties. This role would suit someone who is internet savvy and seeking a career working with cutting edge technology and global...
-
Client Service Officer
2 weeks ago
Singapore TDCX Full time $42,000 per yearUp to $3.5k per month 1 month completion bonus attractive benefits Client Service Officer Banking Financial Institution Location: Central Working Hours: Monday to Friday - 830am to 530pmJob Responsibilities Handle customer enquiries via phone (main), email, live chat & walk-ins Manage complaints, escalations & feedback Support night desk & HK desk on...