Client Services Executive

2 weeks ago

Singapore BIPO Service Shanghai Limited Full time

**JOB DESCRIPTION**

**Role**:Client Services Executive

**Reports to**: MD, Singapore & Indochina

**Location**: Singapore

**Responsibilities**
- Oversee and perform full spectrum of payroll process to ensure accurate, timely and

compliant delivery for clients
- Ensure accuracy prior to processing of payroll, by conducting quality assurance within each

payroll cycle
- Work closely with stakeholders to create necessary interfaces and ensure accurate

data flow
- Review tax reports and returns, address discrepancies and process necessary amendments
- Manage payroll audit with auditors
- Ensure accurate payroll tax return
- Ensure client queries are handled promptly to ensure their proficiency with BIPO platform
- Ensure proper handling of confidential client’s data
- Act as the product expert for relevant enquiries from internal stakeholders and external

clients; ensure high level customer satisfaction
- Be the payroll process and product expert; continuously and pro-actively learn and be familiar

with BIPO’s products, services and updates

**Technical Skills and Competencies**
- Bachelor’s degree in Human Resources/ Information Systems preferred
- 0-3 years of experience in Payroll/ HRIS/ HR/ HR Generalist role is preferred; entry-level
- Passion for learning Information System Solutions
- Disciplined individual who works systematically, attentive to details even in a dynamic and

fast-paced environment
- Work experience with payroll software will be an advantage

**Useful links**

**Asia Pacific - Americas - Europe - Middle East & Africa
**About BIPO**

At BIPO, our passion for technology and innovation empowers businesses across the globe with

increased efficiency and convenience.

Our enterprise-ready **HR Management System** **(HRMS) **platform automates HR processes, simplifies

workflows, and delivers actionable insights to build the best Employee Experience. Complemented by

our **payroll outsourcing solutions** and **global PEO services, **we support businesses to manage

today’s global workforce.

We are better connected to support your payroll and people solutions needs through a global network

of 27+ offices, four R&D centers, and business partners across 100+ countries.***

**Our products & services**
- HR Management System (HRMS)
- Global Payroll and HR outsourcing
- Professional Employer Organisation (PEO)

**Asia Pacific - Americas - Europe - Middle East & Africa

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