
Client Services Executive
2 weeks ago
We are a full-service creative communications agency. We believe the best ideas are sparked by insight and delivered with passion and expertise at every touch point. Everything we do is to help our clients create impact. We work largely with clients in the B2B sector. We are looking for a Client Service Executive to join our team.
**Responsibilities:
- Assist and work closely with the Client Service team to handle the day-to-day execution and implementation for a wide range of clients and projects
- Ensuring the clients’ projects, both offline and online, are managed efficiently
- Managing project schedules for designated clients on a daily basis
- Communicating the client’s needs to the creative team, through discussions with clients, servicing team, conducting research, and providing a written brief with resources into the studio.
- Briefing jobs throughout each stage of each project and arranging for creative works to be carried out.
- Coordinating and collaborating closely with internal teams to ensure work for clients is completed on time and to budget.
- Responding to all client requirements in a timely and efficient manner.
- Cultivating effective relationships with the clients.
**Requirements**:
- Marketing, advertising, communications-related degree or equivalent.
- Experience in a client servicing or marketing / communications role is preferred.
- Uncanny aptitude for understanding clients’ needs and dissecting briefs and hitting the bull’s eye in deliverables.
- Strong project management, creative thinking and communication skills.
- Ability to work flexibly to deliver client needs.
- Self-motivated team player and creative problem-solver.
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