Client Service Officer

3 days ago

Singapore CORNERSTONE ADVISERS PTE. LTD. Full time
Roles & Responsibilities

Key Responsibilities

  • Customer Relationship Management:Acting as a liaison between clients and the company, developing strong relationships, and ensuring customer satisfaction.
  • Brand Promotion:Representing the company at events, demonstrating products, providing information on services, and creating a positive brand image.
  • Customer Service:Providing information, assisting with inquiries, and offering support to meet client needs.
  • Marketing & Feedback:Collaborating with marketing teams to execute strategies, gather feedback from clients, and provide insights for future campaigns.
  • Event & Public Engagement:Attending events and promotions to engage with customers and increase brand visibility.
  • Content Creation:In some roles, creating content for social media, websites, or blogs to promote products and services.

Key Skills & Qualifications

  • Communication & Interpersonal Skills:Excellent verbal and written communication skills for interacting with clients, colleagues, and the public.
  • Customer Focus:A genuine passion for helping customers and providing a positive experience.
  • Brand Knowledge:A deep understanding of the brand's products, services, and values to accurately represent them.
  • Enthusiasm & Charisma:An outgoing and enthusiastic personality to effectively connect with people and promote the brand.
  • Social Media Proficiency:Familiarity with social media platforms and content creation for digital outreach.
  • Adaptability:The ability to adapt to changes and manage multiple tasks in a fast-paced environment.
  • Teamwork:The ability to work harmoniously with team members to achieve company goals.
Tell employers what skills you have
Front Office
Customer Relationship
Microsoft Office
Microsoft Excel
Social Media
Customer Support
Investigation
Hospitality Industry
Private Banking
Marketing
Transaction Banking
Banking
Customer Satisfaction
Laboratory

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