Customer Relations Officer

2 weeks ago


Kallang, Singapore Kwan Yong Construction Pte Ltd Full time

To be fully responsible for the daily operation of the service centre at the project site.
- To liaise with client / consultants, contractor for the monitoring and closure of any residents complaints, feedback and defects.
- To carry out conditional survey before and after completion of works within flats.
- To manage the information telephone line as well as the information desk
- To arrange for defects works to be carried out within flats and ensure a high standard of public relations with the residents.
- To perform any clerical duties such as typing, photo-stating and filing assigned by the client.
- To maintain proper document records of the service centre and submit timely/weekly/monthly status report to client.
- To assist in the purchase of construction materials.
- To assist in the preparation of ISO.

**Requirements**:

- Only Singaporeans
- Proficient in Microsoft Office such as Excel, Word and PowerPoint.
- At least 3 Year(s) of working experience in the related field is required for this position;
- **Experience in handling HDB BTO projects is preferred;**:

- 5 days work week, off on Sunday and one weekday.

**Job Types**: Full-time, Permanent

Pay: $3,600.00 - $4,500.00 per month

**Benefits**:

- Additional leave
- Health insurance

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCE 'O' Level or GCE 'N' Level (required)

Work Location: In person

Expected Start Date: 08/03/2025



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