Customer Service Officer

3 days ago


Kallang, Singapore Luxury Tours & Travel Pte Ltd Full time

**_Roles and Responsibilities_**
- Attend to on-site visitors at airport and explaining program during their stay in Singapore
- Deliver professional support in every interaction with drivers and guest
- Handle enquiries and feedback from guest in a timely and proficient manner
- Provide administrative support in office when necessary
- Arrange and coordinate with both internal and external stakeholders.
- Perform other ad hoc assignment and project as and when necessary

**_Requirements_**
- Service-oriented and passionate to work in the aviation industry
- Good communication and inter-personal skills to interact with people from diverse backgrounds
- A strong sense of initiative with the willingness to go-the-extra-mile for both internal and external stakeholders
- A calm temperament and conflict resolution skills
- Ability to work independently and be an excellent team player who keeps the team abreast of latest update
- Ability to cope in fast pace environment
- Pleasant personality and a good team player

**Salary**: $2,000.00 - $2,500.00 per month

**Benefits**:

- Employee discount
- Health insurance

Schedule:

- Day shift
- Early shift
- Night shift

Supplemental pay types:

- Performance bonus

**Education**:

- GCE 'O' Level or GCE 'N' Level (preferred)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: One location



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