Call Centre Officer

**Call Centre / Customer Service Exp**: - **Office Hour / 5 Days Work Week / Able to Work on Weekends** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful...

Description: Location singapore Changi business park or Jurong. Freshers can also apply As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service quality. - Ensuring accuracy and compliance in...

Call Centre Officer (*hiring* Training provided, Contract/ Perm, Central)As a member of the Contact Centre, you will be responsible for scheduling appointments, promoting services without targets, handling enquiries and feedback. You will also be involved in supporting service operations and deployment to improve customers' experience. Responsibilities:...

About the RoleWe are looking for a seasoned professional to take on the position of Operations Supervisor at CONNECT CENTRE PTE. LTD.This role requires an individual who can effectively manage call centre operations, lead teams, and ensure seamless customer experiences.Responsibilities:Lead Call Centre Teams: Manage and motivate call centre agents to achieve...

Roles & ResponsibilitiesResponsibilities:· Inbound call handling for client Accounts servicing, campaigns, products enquiries and helpdesk enquiries;· Fulfillment follow through on case handling and with customers;· Ensure group compliance & control standards are observed and met in the execution of customers' enquiries, transaction requests and...

Roles & ResponsibilitiesResponsibilities:· Inbound call handling for client Accounts servicing, campaigns, products enquiries and helpdesk enquiries;· Fulfillment follow through on case handling and with customers;· Ensure group compliance & control standards are observed and met in the execution of customers' enquiries, transaction requests and...

Call Centre Exp - Office Hour / 5 Days Work Week including Weekends **Responsibilities**: - Handle inbound calls and perform outbound calls to customers on callback request - Proper recording of conversation with customer in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and...

**Call Center / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Will Be Provided**: - **5 Days / Office Hour / Able to work on Weekend**: - **IMMD** **Responsibilities**: - Handle inbound calls - Follow up on escalated cases and perform call back when required - Maintain a positive and helpful approach in interactions with all...

**StarMed** is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices **Roles & Responsibilities** - Provide accurate and timely information - Preparation of documents and reports - Performing administrative duties and any other duties as...

Job Description: We are seeking a highly skilled and motivated Call Centre / Customer Service professional to join our team. Attend to customer enquiries via various channels, including phone calls, emails, and other mediums. Handle inbound and outbound calls, as well as respond to customer emails in a timely and professional manner. Accurately record...

Roles & ResponsibilitiesDuration: 2 Years Contract buyover with full perm staff benefits Working Hours: Mon-Fri, 830am - 6pm (Open for changes) Location: BoonLayJob Scope: - Engagement of residents and community partners to address enquiries about population health and RHSO services and initiatives and link up with the appropriate team / service where...

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...

**StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. **Roles & Responsibilities** - Provide accurate and timely information - Preparation of documents and reports - Performing administrative duties and any other duties as...

Roles & ResponsibilitiesJob Details:Working days: Mon - Fri (office hours) Work location: Clarke Quay / Novena (work in office) Salary: UP to $3,300 per month Contract duration: till Dec 2025 (Renewable depending on performance and project) Able to start work immediately or within 1 month notice periodResponsibilities:Conduct outbound calls & site visit...

Roles & ResponsibilitiesFounded in 2004, our client is a multi-channel outsourced contact centre that provides customer relationship management solutions.Their services include Customer Service, Fault Reporting / Technical Support, Facilities Management, Tele-Sales / Tele-Marketing and Emergency Response.Job Scope:Answer inbound calls and provide information...

Roles & Responsibilities(Shortlisted Candidates Will Be Working For The Banking Sector Client):- Interested Candidates Please Apply Directly or Reach Out To Our Recruiters (Law Bing Yee - +65 8332 1192 | EA License No. 24C2333 EA Personnel No. R23114521)Shift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1...

**Customer Service Officer - 2 Years Contract - Singapore** Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to Singaporeans at this time. **The Responsibilities**: - Follow-up with customers to ensure the issues have been resolved - Logged all the calls and report into...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Responsible for the agents' recruitment, training and development - Provide administrative support in the Call Centre - Cover Team Managers' duties and shift where necessary **Requirements**: - Singaporeans only - Minimum...

Call Centre Exp - Office Hour / 5 Days Work Week including Weekend **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customers in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful approach in interactions with all...

**Job Description**: As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own...