Help Desk Executive

3 days ago

Singapore SPEARING EXECUTIVE SEARCH PTE. LTD. Full time

**Do you have what it takes to be our catch of the day?**

Our client is from the Oil and Gas industry and is looking for a Help Desk Analyst who is indifferent and tends to all IT related issues with care.

**Responsibilities**
- Gathering and triaging cases that require attending to.
- Scheduling time to meet with employees, service providers, and other stakeholders to service IT-related equipment.
- Examining presenting concerns from multiple angles to select and implement the most suitable solutions.
- Walking employees through your interventions to promote computer literacy and self-sufficiency.
- Configuring personal computers and portable internet gadgets.
- Sourcing and proposing new IT-related solutions that may promote efficiency in the office.
- Submitting purchase requests and monitoring your expenditure.

**Qualifications & Other Requirements**:

- Diploma/Degree Holder, preferably in Information Technology or related field.
- Strong customer service skills.
- Ability to diagnose and troubleshoot technical issues.
- At least 1 year experience working in a help desk or technical support role is preferred.
- Excellent communication skills, both verbal and written.
- Fluency in English is required to successfully provide support to stakeholders

SPEARING EXECUTIVE SEARCH PTE LTD (EA license: 22S1195)

Muhammad Mundzir (EA Registration: R22110088)

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