Client Manager

1 week ago

Clementi, Singapore Roadbull Logistics Pte Ltd Full time

**Job brief**:
Responsible for managing a defined portfolio of major customers on a country level and positively contribute to expanding business relations with existing customers. We are looking for an experienced individual who is able to effectively build positive long-term relationships with our customers through proactive consultation, education and support, ultimately maximizing sales revenue and upholding the highest standards of customer service.

**Responsibilities**:

- Management and development of defined portfolio
- Fulfill targets set by management
- Increase customer base
- Expand business
- Gather and review market data
- Conceptualise and implement key account management strategy in collaboration with key internal stakeholders that are in line with department objectives and targets
- Consistently build and maintain a professional, trustworthy and respectful relationship with the key stakeholders in defined portfolio of customers
- Provide and derive insights from periodical revenue and activity reporting to identify new trends and opportunities
- Formulate new initiatives that enables the key accounts team to gain new business and maximise growth within existing customer base so that team sales results are achieved
- Lead and drive additional process improvement projects for the team to optimise output and results

**Business Partnering**:

- Partner closely with key stakeholders (internal and external) to drive cross-functional support, engagement and advocacy for the success of the team

**Requirements**:

- Bachelor Degree
- 2 years of experience in sales, preferably in the Last Mile Delivery and Fulfilment industry. A progressive and proven track record of sales success.
- Prior experience in major account handling.
- Excellent verbal and communication skills. Able to produce and deliver quality presentations on a regular basis to key stakeholders
- Thrives in a fast-paced environment
- Resourceful and adaptable in an ambiguous and new space
- Bilingual to engage with Chinese-speaking stakeholders

**Job Types**: Full-time, Permanent

**Salary**: $2,800.00 - $4,200.00 per month

**Benefits**:

- Health insurance
- Professional development
- Work from home

Schedule:

- Monday to Friday
- Weekend availability

COVID-19 considerations:
Fully vaccinated

**Experience**:

- Client Manager: 2 years (preferred)

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