Novo Rs | Customer Service Officer

Responsibilities: Report to the Assistant Office Manager and work as part of the Admin team. Oversee daily administrative tasks related to office management, ensuring smooth office operations. Prepare and process payments for administrative invoices and track property management expenses. Serve as the liaison with tenants and contractors for facility and...

Reporting to Service Administration Manager and providing full administrative support to the Operations Department. Handle Life raft service jobs and global hire jobs. Assist in producing service reports. Prepare input for invoicing through designated system and generate Purchase Order through designated system. Prepare delivery documents for...

Job Responsibilities: Customer Service Manager for 2-3 corporate clients. Managing a team of 2-3 people. Strategizing, defining, and implementing global expansion in volume and revenue. Developing multidimensional relationships and rapport with major customers worldwide. Understanding customers' strategies and making plans/deals that align with their...

Responsibilities: Proactively monitor customer service needs, follow up on service orders and jobs, and support customers, customer coordinators, and account managers. Assist with and monitor the program, implementing and overseeing specially designated safety agreements and/or life raft rental agreements. Manage all service-related tasks, enter orders and...

Responsibilities: Upkeep of network infrastructure, hardware, CCTV, communication, and GPS systems. Software troubleshooting for Windows OS. Ensure that employees are following computer use policies, information security, and privacy. Resolution of day-to-day IT issues in the office. Outlook installation, MS Exchange management, and antivirus deployment are...

Job Description: Manage import and export shipments from within and to other countries, including the creation of paperwork suchas the Airway Bill, Cargo Insurance, Bill of Landing, and Certificate of Origin. Work with carriers, customs brokers, and others to negotiate, administer, and monitor service agreements andproviders of transport services. Oversaw...

Technical Duties: Identify and resolve issues with marine engines, auxiliary engines, steering systems, and related components. Conduct repairs on inboard and outboard engines, addressing fuel, cooling, and exhaust systems. Perform routine maintenance to ensure all shipboard systems operate effectively. Maintain cleanliness in the ship and engine room...

Standby assistance and a round-the-clock customer service emergency call. Assigning distributors and end users maintenance duties, site recovery, and technical assistance following the sale. Depending on the project's complexity, offer installation, commissioning, and on-site training to assist clients. Create a methodical service report for the client....

Job Description: Manage import and export shipments from within and to other countries, including the creation of paperwork such as the Airway Bill, Cargo Insurance, Bill of Lading, and Certificate of Origin. Work with carriers, customs brokers, and others to negotiate, administer, and monitor service agreements and providers of transport services. Oversee...

Responsibilities: Have a current clientele and create and carry out marketing initiatives to attract new clients and maintain current clientele. Stay up to date with changes in the global oil and energy markets, perform market research and analysis, and keep an eye on bunker supply and demand to spot commercial possibilities. Be well-versed in the...

Responsibilities: Manage and maintain the company's IT infrastructure for both shore and sea-based operations. Handle hardware issues reported by users and coordinate with vendors for solutions. Oversee incident management and ensure timely resolution with vendors. Manage software installations, updates, and troubleshoot connectivity issues. Support...

Job Responsibilities: Ensure that orders from customers are processed appropriately and on schedule. Ensure reports are submitted on time in accordance with the timetables set by the customers. Examine the underlying causes of operational incidents and service breakdowns, offering improvements to management and customer service managers. Maintain close...

Job Description Oversee all services and guide the team for 100% loading factor with the highest yield cargo combination. Monitor the market trend and develop the pricing policy based on seasonality, competitive environment to achieve the financial target with both external and internal information. Analyze and prepare reports on business performance and...

About the job: Working as an implant at the client's location to assist with shipping and logistics. Forecasting and planning shipments using the materials expedite report. Work with the client's suppliers to arrange for the pickup of the cargo and to find an appropriate sailing for the consignment. Check in with foreign offices regarding freight...

Key Responsibilities: Digital Campaign Management: Plan, launch, and refine digital marketing campaigns across platforms, including social media, search engines, email marketing, and display ads. Track campaign performance, assess key metrics, and adjust strategies to meet objectives. Manage budgets strategically to ensure targeted ROI. SEO and SEM: Perform...

Responsibilities: In charge of managing and supervising subordinates with a positive attitude towards work, customers, company, and job profitability. Develop services for new generation EC engine & DF & Gas engine components. Manage team to provide service and repair on HPS incl chain drive, HCU incl FIVA valve and alpha lubricator, ECS, modules, etc....

Responsibilities: In charge of managing and supervising subordinates with a positive attitude towards work, customers, company, and job profitability. Develop services for new generation EC engine & DF & Gas engine components. Manage team to provide service and repair on HPS incl chain drive, HCU incl FIVA valve and alpha lubricator, ECS, modules, etc....

Key Roles and Responsibilities : Problem Management: Examining frequent occurrences and conducting analysis to find the underlying causes. Find proactive ways to address the core issues and implement these improvements for the team as a whole. Management of Incidents and Service Requests. Assume responsibility for problems and service requests and make sure...

Responsibilities: Oversee the management and flow of safety management documentation. Conduct quality checks on documents in line with the company's document control procedures, ensuring compliance within an ISO-certified environment. Identify and report any compliance issues. Ensure timely completion of reports and correspondence by functional...

Responsibilities: Participate in the creation of the company's strategy, strive towards its objectives, and conduct business in a way that upholds its principles. Actively support effective communication on all matters pertaining to crewing, agencies, and the Maritime Union amongst all members of the company and its overseas subsidiaries. Ensure a...