Novo Rs | Customer Support Specialist

Responsibilities: Oversee the management and flow of safety management documentation. Conduct quality checks on documents in line with the company's document control procedures, ensuring compliance within an ISO-certified environment. Identify and report any compliance issues. Ensure timely completion of reports and correspondence by functional...

Responsibilities: Manage and maintain the company's IT infrastructure for both shore and sea-based operations. Handle hardware issues reported by users and coordinate with vendors for solutions. Oversee incident management and ensure timely resolution with vendors. Manage software installations, updates, and troubleshoot connectivity issues. Support...

Assist clients by effectively answering their questions, creating quotes, tender paperwork, and invoices, and communicating with vendors to get parts for on the job needs. Gather and keep track of business data from multiple sources, assemble reports and presentations as needed; create, organize, and update client files; and help with the gathering and...

Responsibilities: Create a sales strategy to provide revenue retention, revenue growth, and new business for your personal client portfolio in order to reach or surpass your personal sales targets and overall organic business growth goals. Create and implement client relationship management plans to identify and build relationships with relevant decision...

Job Responsibilities: Customer Service Manager for 2-3 corporate clients. Managing a team of 2-3 people. Strategizing, defining, and implementing global expansion in volume and revenue. Developing multidimensional relationships and rapport with major customers worldwide. Understanding customers' strategies and making plans/deals that align with their...

Job Description: Manage import and export shipments from within and to other countries, including the creation of paperwork suchas the Airway Bill, Cargo Insurance, Bill of Landing, and Certificate of Origin. Work with carriers, customs brokers, and others to negotiate, administer, and monitor service agreements andproviders of transport services. Oversaw...

Responsibilities: Have a current clientele and create and carry out marketing initiatives to attract new clients and maintain current clientele. Stay up to date with changes in the global oil and energy markets, perform market research and analysis, and keep an eye on bunker supply and demand to spot commercial possibilities. Be well-versed in the...

Job Description: Manage import and export shipments from within and to other countries, including the creation of paperwork such as the Airway Bill, Cargo Insurance, Bill of Lading, and Certificate of Origin. Work with carriers, customs brokers, and others to negotiate, administer, and monitor service agreements and providers of transport services. Oversee...

Reporting to Service Administration Manager and providing full administrative support to the Operations Department. Handle Life raft service jobs and global hire jobs. Assist in producing service reports. Prepare input for invoicing through designated system and generate Purchase Order through designated system. Prepare delivery documents for...

Key Responsibilities: Digital Campaign Management: Plan, launch, and refine digital marketing campaigns across platforms, including social media, search engines, email marketing, and display ads. Track campaign performance, assess key metrics, and adjust strategies to meet objectives. Manage budgets strategically to ensure targeted ROI. SEO and SEM: Perform...

Job Responsibilities: Ensure that orders from customers are processed appropriately and on schedule. Ensure reports are submitted on time in accordance with the timetables set by the customers. Examine the underlying causes of operational incidents and service breakdowns, offering improvements to management and customer service managers. Maintain close...

Responsibilities: Fulfil customer orders by processing them and closely collaborating with the operational divisions for order fulfilment and delivery flow to guarantee prompt and effective customer service. Accurately and quickly invoice customers for their orders while according to company rules and local laws. Oversee the Customer Service...

Responsibilities: Participate in the creation of the company's strategy, strive towards its objectives, and conduct business in a way that upholds its principles. Actively support effective communication on all matters pertaining to crewing, agencies, and the Maritime Union amongst all members of the company and its overseas subsidiaries. Ensure a...

Job Description: Drive organic business growth by generating revenue from new and existing customers and markets. Own and manage all direct sales channels and the bid activity required to serve those channels. Provide deep customer insights back into the Product team, ensuring that the company understands customer needs. Contact assigned/agreed customers or...

Job Description: Drive organic business growth, by generating revenue from new and existing customers and markets. Own and manage all direct sales channels and the bid activity required to serve those channels. Provide deep customer insights back into the Product team, ensuring that the company deeply understand customer needs. Contacts assigned/agreed...

Job Description: Establish and preserve solid connections with important customers in the government and education sectors. Act as the principal liaison for designated accounts, guaranteeing elevated levels of customer contentment. Recognise the demands of your clients and create unique event solutions. Arrange and oversee whole events, such as incentive...

Responsibilities: In charge of managing and supervising subordinates with a positive attitude towards work, customers, company, and job profitability. Develop services for new generation EC engine & DF & Gas engine components. Manage team to provide service and repair on HPS incl chain drive, HCU incl FIVA valve and alpha lubricator, ECS, modules, etc....

Responsibilities: In charge of managing and supervising subordinates with a positive attitude towards work, customers, company, and job profitability. Develop services for new generation EC engine & DF & Gas engine components. Manage team to provide service and repair on HPS incl chain drive, HCU incl FIVA valve and alpha lubricator, ECS, modules, etc....

About the job: Working as an implant at the client's location to assist with shipping and logistics. Forecasting and planning shipments using the materials expedite report. Work with the client's suppliers to arrange for the pickup of the cargo and to find an appropriate sailing for the consignment. Check in with foreign offices regarding freight...

Responsibilities Manage all logistics and documentation for project shipments. Ensure timely and accurate transportation per Project Managers guidelines. Handle shipping documents and comply with international trade regulations. Coordinate with carriers and service providers for efficient and safe shipment. Track shipments and provide real-time updates to...