Novo Rs | Sales Support Executive

3 weeks ago


Singapore Novo Rs Full time

Assist clients by effectively answering their questions, creating quotes, tender paperwork, and invoices, and communicating with vendors to get parts for on the job needs.
Gather and keep track of business data from multiple sources, assemble reports and presentations as needed; create, organize, and update client files; and help with the gathering and evaluation of business data.
Gather and compile contract documentation for signature; examine the documentation; resolve disagreements in contract variations as needed.
Work with pertinent departments to track project milestones and coordinate the timely delivery of job completion certificates for billing.
Manage billing and invoicing in accordance with the agreed-upon terms of payment; communicate with members of the estimation team regarding project costs; monitor payment collection; and communicate with customers and legal regarding complex payment terms. Report to management any concerns that could materially impact project delivery and cost.
Gather and maintain consumer input by monitoring and charting the percentage of completed customer feedback forms that are returned by consumers in order to make improvements.
Perform any additional ad hoc tasks as required.
Requirements:
A diploma in business or a similar discipline.
Three years or more of professional experience, ideally in a marine-related field.
Experience in negotiating with suppliers and subcontractors for intricate and specialized repair jobs.
Strong computer, interpersonal, and organizational abilities.
Capacity to multitask and function under duress.
Thorough and comfortable handling a lot of administrative work.
Willingness to work in Tuas with transport supplied by the company.
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