Level 1/1.5 Helpdesk Support Engineer Opportunity

Job SummaryWe are seeking a highly skilled Helpdesk Support Engineer with experience in Level 1/1.5 helpdesk support to fill this key role.Raising tickets into ticket management systems is a crucial part of this position.Performing initial triage and assigning ticket status and updates to requestors are essential responsibilities.This is an opportunity for...

Job Summary Key Responsibilities - Provide first-level technical support for hardware, software, network, and mobile devices - Troubleshoot issues related to Office 365, Windows OS, and basic networking - Set up and maintain desktops, laptops, printers, and mobile devices - Assist with onboarding/offboarding of employees including account setup and...

Job Title: Urgent Helpdesk Support SpecialistWe are seeking an experienced and skilled Helpdesk Support Specialist to join our team. The ideal candidate will have a proven track record of providing excellent customer service, troubleshooting technical issues, and resolving problems efficiently.Responsibilities:Raise tickets into the ticket management system...

Attending the First Level Telephone calls from the end users - Provide first level IT support to end users. - Updating the customer information’s to the support portal. - To log and follow up on outstanding cases. - To perform Telephone support, as when required. - Training shall be provided, Job location is nearer to MRT **Job Requirements: - Minimum one...

**Helpdesk Support Engineers for Level 1 Sharepoint!!** Job Requirements: - IT helpdesk first-level & above support - Managing hotline and mailbox dedicated for Sharepoint issues - Logging of tickets for Sharepoint-related incidents into the ticketing system - Level 1 troubleshooting and support for Sharepoint-related issues (Identify the issue, register...

Level 1.5 Desktop Support Engineer. - Frontline diagnostic of problem and attend to user at desk to provide solution to reported IT related issues. - Recommendationon improving performance on the PC & network. Perform onsite tickets resolutions and IMAC request. - Reinstallation of software system when necessary or for new installation of PC hardware /...

Job Details We are seeking a skilled Helpdesk professional to join our team. The selected candidate will be responsible for raising tickets into the ticket management system (ServiceNow), performing basic triaging, and assigning ticket status with updates to the requestors. Please support any ticket-related report/stats generation as and when needed. ...

Job DetailsWe are seeking a skilled Helpdesk professional to join our team.The selected candidate will be responsible for raising tickets into the ticket management system (ServiceNow), performing basic triaging, and assigning ticket status with updates to the requestors. Please support any ticket-related report/stats generation as and when needed. ...

Job Overview "> Our organization is seeking a skilled Helpdesk Agent to join our team. In this role, you will be responsible for managing and resolving technical issues for customers via phone, email, or chat. Raise tickets into the ticket management system (ServiceNow) Perform basic triaging to identify and prioritize customer issues Assign status...

Overview We are looking for a proactive and customer-oriented Level 1 Technical Support Engineer to join our dynamic support team. This role is the first point of contact for clients and internal users, providing timely and effective resolution of basic technical issues. The Level 1 Engineer will troubleshoot, escalate when needed, and ensure a high level...