Helpdesk Support Engineers

**Responsibilities** - Basic technical support at the EUC and network level: PC, IPad, Laptop, WAN and LAN - User Account Management (Add, Delete and Change) and follow Change Management processes. - Handle alarms raised by monitoring tools. - Helpdesk Engineer will assign/escalate to Level 2 engineer if the issue not Resolved by Helpdesk Engineer. -...

**Helpdesk Support Engineers for Level 1 Sharepoint!!*** Job Requirements: - IT helpdesk first-level & above support - Managing hotline and mailbox dedicated for Sharepoint issues - Logging of tickets for Sharepoint-related incidents into the ticketing system - Level 1 troubleshooting and support for Sharepoint-related issues (Identify the issue, register...

Our Client is an established company in Singapore, who is seeking to recruit an IT Helpdesk Support. **IT Helpdesk Support** **Job Requirements** - ITE/ Diploma in IT/ Engineering or any related field - Recent diploma graduates with good internship experience will be considered too - Excellent communication skills with high level of customer/ people...

Job Title: Helpdesk Support Engineer 12 months contract Renewable Open to Singaporeans Only Job Summary: We are looking for a proactive and customer-oriented individual to join our team as a Helpdesk Support Engineer (1st Level Helpdesk). The successful candidate will serve as the first point of contact for users via hotline, email, and chatbot...

**HelpDesk Support** - Perform basic Level 1 IT support and escalate issues related to systems, hardware or software issues to level 2 support when required. - Deliver personalized service over the telephone or digital platforms such as live chat to internal users on IT enquiries in an efficient manner - Ability to understand internal users needs and provide...

Perform L1 Helpdesk Support work consisting of the following scope of work - Perform L1 investigation for problem report and provide resolution. - cRoute to L2 or other parties for issues that cannot be resolved by L1. - Coordinate with L2 and other teams for resolution. - Prepare and generate reports required for helpdesk reporting (eg. user login, number...

We are looking for Software Engineer- Helpdesk Support Engineer with below requirements;DescriptionMonitor and respond to system alerts and abnormal behaviours.Isolate incidents, identify faults, and apply problem resolution scripts or escalate when necessary.Consolidate records for reporting, monitoring, analytics, and audit purposes.Perform system health...

Epergene Solutions is seeking a Helpdesk Engineer to provide end-user support. This position requires proficiency in Mandarin for effective communication with users and will also require the successful candidate to have security clearance.ResponsibilitiesDeliver Level 1 (and potentially Level 2) IT helpdesk support covering desktops, laptops, network...

Helpdesk Support SpecialistWe are seeking a highly skilled Helpdesk Support Specialist to join our team. The successful candidate will be responsible for monitoring and responding to system alerts, isolating incidents, and applying problem resolution scripts.Monitor and respond to system alerts and abnormal behaviours.Isolate incidents, identify faults, and...

Monitor and respond to system alerts and abnormal behaviours.Isolate incidents, identify faults, and apply problem resolution scripts or escalate when necessary.Consolidate records for reporting, monitoring, analytics, and audit purposes.Perform system health checks after changes to ensure stability and prevent issues.Manage incident tickets throughout their...