Helpdesk Support Specialist

Job Description As a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem resolution. Key...

Helpdesk SpecialistAbout the Role:We are seeking a skilled Helpdesk Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer service and resolving technical issues efficiently.Key Responsibilities:Provide timely and effective support to customers across multiple channels.Utilize technical expertise to...

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a IT Helpdesk Specialist who is ready to join us in creating a...

**Role Responsibilities**: - Monitor mailbox for incoming support requests and inquiries. - Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact. - Perform verification checks after deployment of fixes or updates to ensure successful resolution of reported issues. - Monitor and observe system alerts or out...

**Responsibilities: ** - Demonstrate excellent communication skills, both written and spoken - Receives and responds to customer problems, issues, and requests. - Ensure all incidents and service requests are successfully and accurately identified, categorized, prioritized, diagnosed and managed in the Service Desk IT Service Management Tool - Escalate and...

**Role Responsibilities**: - Monitor mailbox for incoming support requests and inquiries. - Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact. - Perform verification checks after deployment of fixes or updates to ensure successful resolution of reported issues. - Monitor and observe system alerts or out...

Our Client is an established company in Singapore, who is seeking to recruit an IT Helpdesk Support. **IT Helpdesk Support** **Job Requirements** - ITE/ Diploma in IT/ Engineering or any related field - Recent diploma graduates with good internship experience will be considered too - Excellent communication skills with high level of customer/ people...

Helpdesk Specialist Job DescriptionOverview:The Helpdesk Specialist plays a critical role in ensuring timely resolution of end-user issues, working closely with IT support staff and vendors to identify and resolve problems efficiently.Responsibilities:Respond to and resolve end-user inquiries and technical issues via phone, email, or chat...

Job Summary:We are seeking skilled professionals to fill the role of Helpdesk Specialist and provide exceptional customer support.The successful candidate will play a key part in delivering top-notch service, ensuring our clients receive timely and effective assistance.Key Responsibilities:Handle customer inquiries through various communication channels...

Helpdesk Support Specialist RoleThis is a challenging position for an experienced Helpdesk Support Engineer to leverage their problem-solving skills and knowledge of ITIL practices in our dynamic organization.Key Responsibilities:Monitor system alerts and abnormal behaviors, respond promptly, and take necessary actions to resolve issues.Isolate incidents,...