IT Helpdesk Specialist

As an Orange Force Helpdesk Specialist, you will be responsible for ensuring that our Command Centre remains an efficient call advisory centre and manage accident reporting appointments for our customers. Your role is pivotal in upholding our values for customer centricity. You will provide our customers with pleasant experiences, patiently attending to them...

**Securing the Future with AvePoint** At AvePoint, we are dedicated to investing in our people. Our culture, driven by agility, passion, and teamwork, empowers you to shape your career, make a significant impact, and take ownership of your future. Discover how you can unleash your potential with us! **Job Summary** As a Helpdesk Support Specialist, you...

As an Orange Force Helpdesk Specialist, you will be responsible for ensuring that our Command Centre remains an efficient call advisory centre and manage accident reporting appointments for our customers. Your role is pivotal in upholding our values for customer centricity. You will provide our customers with pleasant experiences, patiently attending to them...

**Helpdesk Support Specialist (Senior/Junior)** - Support the day-to-day technical helpdesk operations. - Handle complex incidents and coordinate with L2 teams to ensure resolution within the agreed Service Level Agreement. - Oversee and monitor staff performance to ensure service level targets are met. - Investigate discrepancies and complaints, taking...

**Role Responsibilities**: - Monitor mailbox for incoming support requests and inquiries. - Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact. - Perform verification checks after deployment of fixes or updates to ensure successful resolution of reported issues. - Monitor and observe system alerts or out...

**Role Responsibilities**: - Monitor mailbox for incoming support requests and inquiries. - Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact. - Perform verification checks after deployment of fixes or updates to ensure successful resolution of reported issues. - Monitor and observe system alerts or out...

Roles & ResponsibilitiesAs part of the Technical Helpdesk Team, you will provide vessel IT support as well as in-house Helpdesk and Technical support to end users. You will also be involved in the installation, cabling and set-up of workstations, PCs and printers. Provide in-house helpdesk and technical support to end users and vessel IT Support and...

Roles & ResponsibilitiesAs part of the Technical Helpdesk Team, you will provide vessel IT support as well as in-house Helpdesk and Technical support to end users. You will also be involved in the installation, cabling and set-up of workstations, PCs and printers. Provide in-house helpdesk and technical support to end users and vessel IT Support and...

**Responsibilities: ** - Demonstrate excellent communication skills, both written and spoken - Receives and responds to customer problems, issues, and requests. - Ensure all incidents and service requests are successfully and accurately identified, categorized, prioritized, diagnosed and managed in the Service Desk IT Service Management Tool - Escalate and...

**Helpdesk Ops Support Executive (102)**: **Responsibilities**: - Perform basic troubleshooting (gathering information, screenshots, referencing FAQs etc) - Escalate issues to the next level of support. - Follow up on raised tickets to closure. **Requirements**: Best Regards Wei Sian IT Consultancy & Services Pte Ltd

Responsibilities:Deliver end-user support for desktop systems, mobile devices, market data tools, and telephony services. Install, relocate, and configure workplace hardware, including PCs, monitors, and other equipment. Provide premium technical assistance to executive users and resolve complex issues efficiently. Oversee the lifecycle of workplace...

Job Highlights 1) We aim for work-life balance. 2) Empathic, Efficient, and Productive company culture. 3) Recognition through incentives. 4) Transport during working hours claimable 5) AWS, Medical and Dental, Annual Health screening benefits 6) 5-day work week 9 am to 6 pm or 8.30 to 5.30 pm. 7) Additional incentives for ad hoc roles What we...

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...

**Customer Service Helpdesk (L1 Support) (102)**: **Responsibilities**: - Perform follow-ups to ensure problems have been resolved. - Communicate problems and issues through weekly update in meeting - Provide suggestion and solution to user - Work with technology/ support or PMO in resolving issues - Understand and record issues for tracking or...

In our dynamic, growing working environment, the Helpdesk Engineer is a key contact person supporting our Singapore regional and worldwide offices. A very hands-on, experienced engineer with a great attitude and solid, proven experiences in various internal IT fields, he will be working in an exciting IT environment together with specialists all around the...

2 years exp **Roles & Responsibilities** **The job scope includes**: - Provide Level 1 troubleshooting and support to users. - Track and manage closure for all feedbacks/queries and ensure proper closure. - Assist in data cleansing, upload and verifications in based on instructions/uploading templates. - Administer the returns from agencies for all...

**Helpdesk Ops Support Executive (Shift) (102)**: **Responsibilities**: - Provide 1st level troubleshooting to customers - Responsible for logging calls and ensure all calls contain clear problem description, resolution and all activities carried during resolution of the problems with the customers - Able to do initial diagnostic, categorization, set...

We are looking for Helpdesk Support Specialist to join one of the Government agency! Be part of the cyber security team for Whole of Government Great learning exposure and friendly working environment Yearly renewable contract with attractive salary/benefits **What you will be working on**: **Operations Management**: Oversee the day-to-day operations,...

**Working Location**: Central **Working Hours**: Mon-Fri 8.30am-6pm (Hybrid + Flexible) **Remuneration Package**: Up to $3700 + AWS We are hiring for an administrative support to help users with technical and operation assistance. **Responsibilities**: - Provide helpdesk support to handle users queries on Whole-of-Government contracts. - Provide...

INTRO In our dynamic, growing working environment, the Helpdesk Engineer is a key contact person supporting our Singapore regional and worldwide offices. A very hands-on, experienced engineer with a great attitude and solid, proven experiences in various internal IT fields, he will be working in an exciting IT environment together with specialists all...