Helpdesk Operations Specialist

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a IT Helpdesk Specialist who is ready to join us in creating a...

**Job Summary** As a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem resolution. **Key...

IT Support SpecialistThe IT Support Specialist plays a pivotal role in ensuring the smooth operation of an organization's IT infrastructure. This critical position requires strong leadership, technical expertise, and exceptional communication skills to manage and maintain helpdesk services.

Helpdesk Specialist Job DescriptionOverview:The Helpdesk Specialist plays a critical role in ensuring timely resolution of end-user issues, working closely with IT support staff and vendors to identify and resolve problems efficiently.Responsibilities:Respond to and resolve end-user inquiries and technical issues via phone, email, or chat...

About the RoleAs a Helpdesk Agent, you will be responsible for managing and resolving IT service requests and incidents in a fast-paced environment.This role requires strong communication skills, technical knowledge, and the ability to work independently with minimal supervision.Key ResponsibilitiesManage and triage IT service requests and incidents across...

As an Orange Force Helpdesk Specialist, you will be responsible for ensuring that our Command Centre remains an efficient call advisory centre and manage accident reporting appointments for our customers. Your role is pivotal in upholding our values for customer centricity. You will provide our customers with pleasant experiences, patiently attending to them...

Reporting to the Desktop Operations Lead, this role sits in the Technology Solutions department and will provide proactive helpdesk and end user computing support to our business units in Asia. **Responsibilities**: - Log all service requests and incidents into the ticketing system - Measure and report on service delivery performance metrics including...

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a...

Reporting to the Desktop Operations Lead, this role sits in the Technology Solutions department and will provide proactive helpdesk and end user computing support to our business units in Asia. **Responsibilities**: - Log all service requests and incidents into the ticketing system - Measure and report on service delivery performance metrics including...

**Responsibilities**: - Assist Head of Operations in managing day to day operation of Helpdesk Coordinating internal resources and facilitating work with other teams and drives continuous improvements in operations. - Oversees the Helpdesk operation, setting long term objectives and short term goals to ensure service quality and all KPIs are met - Conduct...