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User experience research expert
1 week ago
Responsibilities
Collaborate with product managers and designers to understand research needs and work cross-functionally with multiple stakeholders to deliver actionable insights.
Lead end-to-end UX research activities, including defining research needs, hypotheses, methodology, execution, analysis, communication, and follow-up.
Adopt and adapt user research methods according to research questions.
Examine large-scale data (e.g., surveys, logs) to discover insights, generate hypotheses, and identify opportunities for better experiences.
Own programs that improve the research practice such as roadmaps, panels, templates, and protocols for studies.
Work with other researchers within the business to improve research quality and other aspects of the craft.
Qualifications & Experience
Bachelor’s Degree in Psychology or Research, or other related fields.
5+ years of relevant experience within user experience, applied research setting, and/or product research and development.
Demonstrated ability to design and conduct original research addressing complex business needs, as well as effectively communicating findings to stakeholders.
Experience conducting in-depth interviews and usability testing.
Strong experience with research participant recruitment and management practices, as well as creating surveys and working with survey software.
Experience applying statistical analysis methods such as Regressions, PCA, and T-Tests.
Excellent communication skills in English are a must.
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