Smart Nation User Experience Director

6 days ago


Singapore Public Service Division Full time

Role Overview

As a UX Manager, you will play a crucial role in shaping user experience strategy, driving best practices, and ensuring the delivery of high-quality user-centered designs.

You will lead a team of talented UX designers and researchers across multiple products within a programme, fostering a collaborative and creative environment.

Your leadership will be instrumental in aligning UX efforts with government objectives and enhancing the overall user experience of our products.


Responsibilities
  1. Strategy Development: Develop and implement UX strategy, defining and communicating the UX vision and strategy, ensuring alignment with policy goals and user needs.
  2. Team Leadership: Lead, mentor, and inspire a team of UX designers and researchers, fostering their growth and development.
  3. Process Improvement: Establish best practices for UX processes, developing and refining UX processes to ensure efficiency and consistency in design deliverables.
  4. User Research: Oversee user research activities to gather insights, ensuring a deep understanding of our users and informing programme strategy and design decisions.


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